Fine et al (2008)

Question 1

What are the main arguments of Fine et al (2008)

Answer 1

How to make change lasting and incorporated in depth.

Balancing soft and hard values (i.e. culture and monetary aspects) without taking on too much (start with smaller parts).

Managers also have feelings that will affect implementation

Question 2

How does Fine et al (2008) want to achieve lasting change?

Answer 2

Be setting **high aspirations **
* Know your ”cultural starting point”
* Challenge it and relate to it
* Visit others – external references
* Capital spending

Having a balanced approach

Not just making technical changes
* Production system (technical)
* Control, performance and structure (management infrastructure)
* Skills and culture (mindset)

Make the change through the line
* Responsibility and ownership cannot be outsourced
* include in line management