Indeed Flashcards
Imagine a patient doesn’t want you in his/her room. What do you do?
Example:”I think it is important to show patients we listen to them but also to be firm and provide them with the care they need. So, I tell the patient: ‘I understand what you are saying. I will come back in 20 minutes to check up on you.’ Then I would inform the nurse of the situation and eventually ask for her input. Then I would go back to my patient”.
How would you describe your approach to healthcare assistant work?
Example: “I like to think that I make a difference in the life of my patients by providing them with the care they need. Therefore, I prioritize my patients’ satisfaction. I thrive offering them quality service and regularly request their feedback to improve my approach to work.”
My approach to care is a person centered approach, I know every client has their unique needs, and I strife to understand these needs, then work hard to meet as many of them as possible, and with the help of the client and the team these can easily be achieved.
Why did you choose healthcare assistance as a profession?
Example: “When I was a child, my mother developed a degenerative disease. I learned early on how to help her. As I grew up, I spent most of my free time taking care of her. Every time I could make her feel better, it made me feel fulfilled in return. I understood then that helping others was my calling. I am compassionate and committed to providing excellent care to patients.”
I epitomize the qualities required to be a health care assistant, patience, empathy, resilience, adaptability and team work amongst others.
I have also had some life experiences that has influenced my decision for instance my mother’s illness and passing.
I am compassionate, committed patient and tolerant and hope this job will offer me the opportunity to wholesomely care for patients.
How do you maintain confidentiality in your healthcare assistant work?
Example:”I never disclose any of my patient’s medical information to anyone, unless the patients themselves have given me written consent to do so. Some details are sensitive and personal; it is part of my job to ensure complete discretion. I consider trust a crucial element of having quality relationships with patients, so I handle confidentiality with precaution.”
What do you know about the policies for protecting vulnerable adults?
Example:”Vulnerable adults are people over 18 suffering from mental or physical illnesses, who have reduced mobility or mental capacity. They have the right to safeguarding from abuse. If patients in this situation suffer from physical or emotional abuse, I must listen and take note of their complaints. If they express it, then I make a referral. If I am the one noticing signs, like bruises, I should inform the patient of my intention to make a referral, then report the incident to social care or the police.”
Recall a time a patient’s situation made you feel sad. What did you do?
Example:”The first time I lost a patient, I was really sad. I didn’t talk about my feelings to anyone. I had difficulties falling asleep for a while after that. With experience, I understand it is essential to deal with my emotions as they come up. Of course, I always stay positive by encouraging my patients. But once alone, I also take care of myself. If I don’t acknowledge anger or sadness, it will affect me more and make me less effective in my work. Now I meet with a support group every week. Talking about what we feel allows us to be more available for our patients.”
How would you care for a client who has Alzheimer’s disease?
Example:”I know that people with Alzheimer’s disease are prone to becoming confused about their whereabouts. I would be tolerant and understanding with my patients, especially on their bad days. I would also be vigilant to assess the evolution of the disease. I would make sure the provided care stay adapted to his/her needs at all times.”
Imagine your patient has a heart attack. What do you do?
Example:”I would first call for emergency medical care. If the patient is conscious, I would give aspirin, unless there is an allergy to it referred in their medical record. Then, if they had a nitroglycerin prescription, I would administer it. If the patient is unconscious, I would proceed to CPR until the emergency help arrives.”
What are the principles of safeguarding vulnerable adults
Empowerment
Protection
Proportionality
Prevention
Partnership
Accountability
Who is a vulnerable adults
Above 18
Needs care and support
At risk of experiencing abuse or neglect
Can’t protect themselves from harm or exploitation
What safeguarding vulnerable adults legislation should I know about?
-Care act 2014
-Safeguarding Vulnerable Groups Act 2006
-Health and Social Care Act 2012
-Mental Capacity Act 2005
-Equality Act 2010
-Human Rights Act 1998
-Data Protection Act 2018
-Public Interest Disclosure Act 1998
-No Secrets 2000, a government White Paper
The
