Accelerate - Chapter 03 - Measuring and Changing Culture Flashcards
Acc Ch3 - Measuring and Changing Culture
WHat are the 3 levels of organizational culture?
1) Basic assumptions
2) Values
3) Artifacts
Acc Ch3 - Measuring and Changing Culture
Which level of organizational culture is the the least visible?
Basic assumptions.
Acc Ch3 - Measuring and Changing Culture
How are basic assumptions formed?
Formed over time as relationships, events and activities are made sense of.
Acc Ch3 - Measuring and Changing Culture
Which is the first level of organizational culture?
Basic assumptions
Acc Ch3 - Measuring and Changing Culture
Which level of organizational culture is basic assumptions at?
The first level.
Acc Ch3 - Measuring and Changing Culture
Which is the 2nd level of organizational culture?
Values
Acc Ch3 - Measuring and Changing Culture
Which level of organizational cultures is values at?
2nd
Acc Ch3 - Measuring and Changing Culture
How are values more visible than basic assumptions?
They can be discussed and debated.
Acc Ch3 - Measuring and Changing Culture
What do we typically think of, when we talk about culture?
Values often come to mind first.
Acc Ch3 - Measuring and Changing Culture
Which level of organizational culture is artifacts at?
3rd
Acc Ch3 - Measuring and Changing Culture
Which is the 3rd level of organizational culture?
Artifacts.
Acc Ch3 - Measuring and Changing Culture
What are some examples of artifacts (org. culture)? (5)
- Mission statements-
- Creeds
- Formal procedures
- Heroes
- Rituals
Acc Ch3 - Measuring and Changing Culture
What are the 3 parts of Westrum’s topology of org. cultures?
- Pathological
- Bureaucratic
- Generative
Acc Ch3 - Measuring and Changing Culture
Westrum’s topology: Which aspect is power-oriented?
Pathological
Acc Ch3 - Measuring and Changing Culture
Westrum’s topology: Which aspect is rule-oriented?
Bureaucratic