10. ICT Strategy Flashcards

1
Q

what are the responsibilities of an ICT dept. in healthcare

A
  • develop plan & strategy
  • keep them current
  • work with the org to dev. and implement new applications
  • day to day user support
  • infrastructure management
  • manage IS
  • research support e.g. data & analytics
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

what are some roles in ICT administration

A

CIO = set vision & strategy, build tech confidence, integrate IT with business

CTO = guide implementation of org’s technical architecture, define tech standards, ensure they all fit together

CMIO = chief medical information officer, usually physician, guide EHR selection, define clinical IS governance process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

why do we need IT strategic planning

A
  • identify non-IT org initiatives needed to ensure max leverage of the ICT initiative
  • ensure the org has not missed a strategic ICT opportunity
  • ensure that IT plans & activities align with the overall org
  • develop a practical plan
  • establish a political process for support & accountability
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

factors that impact IT strategy

A
  • sourcing: can it be done in house or bought?
  • ROI analysis
  • people: will they adopt it
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

what are the personas on the project team

A
  • sponsor e.g. LHD chief exec
  • steering committee= drive & provide advice. includes experts from hc orgs, community agencies & state dept.
  • clinical expert with specialist experience
  • project lead
  • project team
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

what is an ACI

A

agency for clinical innovation - determines successful projects at hospitals and works with key drivers to scale the projects e.g. telestroke

ACI came up with a guideline to roll this model of care out to other hospitals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

what is the system acquisition process

A
  • establish project steering committee & PM
  • define project objective & scope
  • screen marketplace & review vendor profiles
  • determine goals & reqs.
  • develop & req. proposal
  • explore other options e.g internal development
  • evaluate proposals
  • conduct cost-benefit analysis
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

nepean telehealth remote patient monitoring for COVID19

A
  • initially they were checking in via phone call, but realising that there were issues with patients answering the phone
  • the revised solution was an SMS so patients could respond when comfortable & able
  • strategy = federal covid plan & local lhd plan
  • steering committee = stakeholders e.g. head of outpatient clinic
  • initiative = patients in the community
  • solution = co-design
  • acquisition = rpm vendor evaluation
  • implementation management = weekly, meetings, risk register
  • deployment
  • research = produced a paper on scalability
  • milestone meetings
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

what is the ACI’s 3 phase template for implementation

A
  • plan = identify a need, build case, obtain sponsorship
  • assess = identify aspects of the new implementation model, find issues and gaps, prioritise solutions
  • operationalise = plan the implementation of solutions, change management e.g. eval & comms, monitoring of change
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

what are some technology management tools

A
  • gantt chart
  • risk & issue register
  • project phase & activities
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

what is the tech acquisition process

A
  • establish steering committee & PM
  • project scope & objectives
  • screen marketplace & review vendor profiles
  • determine sys goals & req
  • develop & distribute RFP
  • explore other options e.g. internal development
How well did you know this?
1
Not at all
2
3
4
5
Perfectly