10. ICT Strategy Flashcards
what are the responsibilities of an ICT dept. in healthcare
- develop plan & strategy
- keep them current
- work with the org to dev. and implement new applications
- day to day user support
- infrastructure management
- manage IS
- research support e.g. data & analytics
what are some roles in ICT administration
CIO = set vision & strategy, build tech confidence, integrate IT with business
CTO = guide implementation of org’s technical architecture, define tech standards, ensure they all fit together
CMIO = chief medical information officer, usually physician, guide EHR selection, define clinical IS governance process
why do we need IT strategic planning
- identify non-IT org initiatives needed to ensure max leverage of the ICT initiative
- ensure the org has not missed a strategic ICT opportunity
- ensure that IT plans & activities align with the overall org
- develop a practical plan
- establish a political process for support & accountability
factors that impact IT strategy
- sourcing: can it be done in house or bought?
- ROI analysis
- people: will they adopt it
what are the personas on the project team
- sponsor e.g. LHD chief exec
- steering committee= drive & provide advice. includes experts from hc orgs, community agencies & state dept.
- clinical expert with specialist experience
- project lead
- project team
what is an ACI
agency for clinical innovation - determines successful projects at hospitals and works with key drivers to scale the projects e.g. telestroke
ACI came up with a guideline to roll this model of care out to other hospitals
what is the system acquisition process
- establish project steering committee & PM
- define project objective & scope
- screen marketplace & review vendor profiles
- determine goals & reqs.
- develop & req. proposal
- explore other options e.g internal development
- evaluate proposals
- conduct cost-benefit analysis
nepean telehealth remote patient monitoring for COVID19
- initially they were checking in via phone call, but realising that there were issues with patients answering the phone
- the revised solution was an SMS so patients could respond when comfortable & able
- strategy = federal covid plan & local lhd plan
- steering committee = stakeholders e.g. head of outpatient clinic
- initiative = patients in the community
- solution = co-design
- acquisition = rpm vendor evaluation
- implementation management = weekly, meetings, risk register
- deployment
- research = produced a paper on scalability
- milestone meetings
what is the ACI’s 3 phase template for implementation
- plan = identify a need, build case, obtain sponsorship
- assess = identify aspects of the new implementation model, find issues and gaps, prioritise solutions
- operationalise = plan the implementation of solutions, change management e.g. eval & comms, monitoring of change
what are some technology management tools
- gantt chart
- risk & issue register
- project phase & activities
what is the tech acquisition process
- establish steering committee & PM
- project scope & objectives
- screen marketplace & review vendor profiles
- determine sys goals & req
- develop & distribute RFP
- explore other options e.g. internal development