Understanding Device and User Enrollment Flashcards

1
Q

You downloaded a configuration profile on iPhone from a website or an email message.

Where on the device do you install it?

A. Install the profile in the Settings app.
B. Delete the attachment, and go to a webpage.
C. Don’t do anything because the profile installs automatically.

A

A. Install the profile in the Settings app.

Users install the profile in the Settings app.

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2
Q

What happens when the user manually enrolls a device in the MDM solution?

A. Nothing happens until the user restarts the device.
B. The MDM solution records information about the device, such as the serial number and installed apps.
C. The user receives a web address where they can download the enrollment profile.
D. The user receives a web address where they can download the configuration profile.

A

B. The MDM solution records information about the device, such as the serial number and installed apps.

When the user connects to the MDM solution using the device, the MDM solution records information about the device.

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3
Q

When you run the profiles command in Terminal, in which scenario are you limited to 10 requests in a 24-hour period?

A. Running profiles renew on a Mac with macOS 12 installed
B. Running profiles show on iPhone with iOS 16 installed
C. Running profiles status on a Mac with macOS 13 installed
D. Running profiles validate on a Mac with macOS 13 installed

A

D. Running profiles validate on a Mac with macOS 13 installed

Three options are limited to 10 requests in a 24-hour period: profiles show, profiles validate, and profiles renew.

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4
Q

What’s also removed when a user removes an enrollment profile from their device?

A. User data
B. The current operating system
C. Organization data
D. Managed Apps based on that configuration profile

A

D. Managed Apps based on that configuration profile

A user can remove an enrollment profile from their device, including all configuration profiles and their settings, as well as Managed Apps based on that enrollment profile.

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5
Q

What is service discovery in the four stages of user enrollment?

A. Users identify themselves to the MDM solution.
B. The MDM solution notifies an enrolled device through APNs that it needs to contact the server.
C. The device identifies itself to the MDM solution.
D. Users visit a specified self-service site to enroll their devices.

A

C. The device identifies itself to the MDM solution.

If users enroll their own devices, the devices identify themselves to an organization’s MDM solution.

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6
Q

What happens when users remove an enrollment profile from their devices?

A. Users can continue to use their apps, but an MDM solution doesn’t manage their apps anymore.
B. The devices reset and erase all settings.
C. All configuration profiles, their settings, and managed apps based on that enrollment profile are removed with it.
D. Users are asked to reenroll the devices into the MDM solution.

A

C. All configuration profiles, their settings, and managed apps based on that enrollment profile are removed with it.

If users bring their own devices, they can remove the enrollment profiles to disassociate from an organization’s MDM solution.

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7
Q

How would you send new settings to user devices?

A. Send users a self-service URL.
B. Change and send a new updated configuration profile.
C. Remove the configuration profile, and send a new one.
D. Email users a link for a new configuration profile.

A

B. Change and send a new updated configuration profile.

The easiest way to send new settings is to use your MDM solution to change and send an updated configuration profile to users.

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8
Q

What MDM enrollment options can you give users if your organization has a BYOD policy?

A. Send an enrollment profile by email or SMS.
B. Provide a self-service portal if supported.
C. Enter a Managed Apple ID to start User Enrollment.

A

C. Enter a Managed Apple ID to start User Enrollment.

Navigate to Settings in iPhone or iPad devices or System Settings on a Mac computer and enter a Managed Apple ID to start User Enrollment.

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9
Q

Which iPad is compatible with Shared iPad?

A. iPad Air (3rd generation)
B. iPad Pro (12.9-inch)
C. iPad (5th generation)
D. iPad mini 3

A

A. iPad Air (3rd generation)

Any iPad Air (3rd generation or later) is compatible with Shared iPad.

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10
Q

Which service can you configure on a Mac to temporarily store iCloud user data from shared iPad devices?

A. iCloud
B. Content Caching
C. Internet Sharing

A

B. Content Caching

When you have a Mac with the Content Caching service turned on, Shared iPad can locally save iCloud user data in addition to iPadOS and app updates.

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11
Q

Where can you find apps that are Optimized for Shared iPad?

A. Apple Configurator
B. Classroom
C. Apps and Books

A

C. Apps and Books

Apps optimized for Shared iPad are labeled in Apps and Books.

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12
Q

You can ship devices directly to users without touching or preparing the devices if your organization purchases them directly from a participating Apple Authorized Reseller or carrier and you automatically enroll them in MDM with Apple Business Manager, Apple Business Essentials, or Apple School Manager.

A. True
B. False

A

A. True

Organizations that purchase devices directly from a participating Apple Authorized Reseller or carrier can enroll the devices automatically in an MDM solution with Apple Business Manager, Apple Business Essentials, or Apple School Manager.

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13
Q

When you set up a device with Setup Assistant, which of the following might you be required to enter to complete the enrollment in MDM?

A. iCloud account credentials
B. Managed Apple ID credentials
C. Passcode credentials

A

B. Managed Apple ID credentials

The option to add Managed (or personal) Apple ID credentials appears after you enroll the device in MDM if the administrator allows the option in Setup Assistant.

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14
Q

Which of the following is a task that a user can complete with help from a self-support site or app?

A. Download internal business apps
B. Purchase apps from the App Store
C. Install personalized apps on a device
D. Enroll a device in Apple Business Manager, Apple Business Essentials, or Apple School Manager

A

A. Download internal business apps

If an organization provides self-support sites, these sites can allow users to access device enrollment in MDM, downloads of internal business apps, and other device management services.

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