Managing Lost Devices Flashcards

1
Q

Which statement about Managed Lost Mode is true?

A. Managed Lost Mode requires Find My to be turned on.
B. You can use MDM to put an unsupervised iPhone or iPad device into Managed Lost Mode.
C. MDM remotely queries a lost device for its location the last time that the device was online.

A

C. MDM remotely queries a lost device for its location the last time that the device was online.

With Managed Lost Mode, you can find a supervised iPhone or iPad device that is lost or stolen because the MDM solution remotely queries for its location when the device connects to a network that both the managed device and the MDM solution can access.

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2
Q

What can you do when you use your MDM solution to enable Managed Lost Mode on a device?

A. You can customize the Lock Screen with a message, add a contact phone number, and include a note.
B. You can customize the Lock Screen with a bypass code, add a contact phone number, and include a note.
C. You can customize the Lock Screen with only a contact phone number and a message.

A

A. You can customize the Lock Screen with a message, add a contact phone number, and include a note.

When you enable Lost Mode on a device, you can customize the Lock Screen with a message, a contact phone number, and a note.

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3
Q

Which of these statements is true?

A. When an MDM solution remotely disables Managed Lost Mode, it locks the device. It also notifies the user upon locking the device screen that the MDM solution enabled Managed Lost Mode and collected the device’s location.

B. You can use your MDM solution to issue commands to disable Lost Mode on an unmanaged iPhone or iPad device.

C. You can disable Managed Lost Mode if it’s erroneously enabled or enabled on a retrieved device.

A

C. You can disable Managed Lost Mode if it’s erroneously enabled or enabled on a retrieved device.

You can disable Managed Lost Mode if it’s erroneously enabled or enabled on a retrieved device.

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4
Q

Using your MDM solution, you enabled Lost Mode for a lost iPad. The next day, the verified user recovered the device, and you disabled Lost Mode.

Which message appeared when the user unlocked their iPad?

A. MDM enabled Managed Lost Mode and collected the device location.
B. MDM disabled Managed Lost Mode and Activation Lock.
C. MDM enabled recovery mode and restored the device data and settings.

A

A. MDM enabled Managed Lost Mode and collected the device location.

When an MDM solution administrator remotely disables Managed Lost Mode, the user is notified that their device was locked and the MDM solution collected its location.

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5
Q

What happens when you use an MDM solution to wipe iPhone or iPad?

A. Wiping iPhone or iPad automatically backs up user data and settings to iCloud before restoring factory settings.
B. Wiping iPhone or iPad puts the device in recovery mode, and you must reinstall iOS.
C. Wiping iPhone or iPad restores the device to its factory settings while preserving the last installed iOS or iPadOS version.

A

C. Wiping iPhone or iPad restores the device to its factory settings while preserving the last installed iOS or iPadOS version.

Wiping iPhone or iPad removes all user data and settings and restores factory settings, preserving the last installed iOS or iPadOS version.

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6
Q

What happens when you use an MDM solution to enable Lost Mode on iPhone or iPad?

A. MDM wipes the device remotely.
B. MDM locks the device.
C. MDM issues a bypass code.

A

B. MDM locks the device.

When you enable Lost Mode for a missing device with your MDM solution, it locks the device, displays your custom message, and determines the device location.

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7
Q

What happens if Find My is turned on for a managed device and your MDM solution allows Activation Lock?

A. Activation Lock is enabled.
B. The device is locked, and its location is collected.
C. The user is notified that Activation Lock is enabled.

A

A. Activation Lock is enabled.

If Find My is enabled when your MDM solution allows Activation Lock on managed devices, Activation Lock is automatically enabled at that point.

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8
Q

What happens if Find My is turned off for a managed device when your MDM solution allows Activation Lock?

A. Activation Lock is enabled at that point.
B. The device is locked, and its location is collected.
C. The user is notified that Activation Lock is disabled.
D. Activation Lock is enabled the next time the user enables Find My.

A

D. Activation Lock is enabled the next time the user enables Find My.

If Find My is disabled when your MDM solution allows Activation Lock on managed devices, Activation Lock is enabled the next time the user enables Find My.

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9
Q

Your Mac has been wiped and Activation Lock has been enabled.

Where do you enter the bypass code?

A. Start up in recoveryOS, then enter the bypass code in the password field on the Activation Lock Screen.

B. Start up in recoveryOS, then click the Recovery Assistant menu, choose “Activate with MDM key,” and enter the bypass code in the field.

C. On the Sign In with Your Apple ID screen in Setup Assistant, enter the bypass code in the password field.

D. On the Create a Computer Account screen in Setup Assistant, enter the bypass code in the password field.

A

B. Start up in recoveryOS, then click the Recovery Assistant menu, choose “Activate with MDM key,” and enter the bypass code in the field.

You can find the device-based bypass code in your MDM solution.

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10
Q

Which Mac models support Activation Lock?

A. Mac computers with Intel processors only
B. Mac computers with A12 Bionic
C. Mac computers with Apple silicon and the T2 chip

A

C. Mac computers with Apple silicon and the T2 chip

Activation Lock is available on Mac computers with Apple silicon and the T2 chip.

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