Chapter 1: Types of Letters Common in a Medical Office Flashcards

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1
Q

What is the first step when doing a professional business correspondence?

A

Go to set the document’s margins, paper size. source and layout.

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2
Q

What is the second step when doing a professional business correspondence?

A

Set the font and paragraph parameter before naming and saving the doc. If available use the template in the word program.

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3
Q

What is the third step when doing a professional business correspondence?

A

Compose a draft of the letter and be clear, courteous and accurate (appropriate language).

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4
Q

What does the first paragraph has to have?

A

The reason for the letter.

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5
Q

What does the last paragraph has to have?

A

Any action to be taken.

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6
Q

What is the fourth step when doing a professional business correspondence?

A

Check for any errors make sure it makes sense, has logical order and is clear.

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7
Q

Where does the date should be?

A

Roughly 15 lines down from the top or 2 to 3 lines down from the standard letter.

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8
Q

what goes first on the left side of the letter?

A

The recipient’s name.

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9
Q

what goes second on the left side of the letter?

A

Recipients address.

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10
Q

what goes third on the left side of the letter?

A

Skip a line and add a salutation flush (Dear Mr. G,)

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11
Q

what goes fifth on the left side of the letter?

A

Skip a line an enter the subject line of the purpose of the letter.

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12
Q

what goes sixth on the left side of the letter?

A

Skip line, the body of the letter will begin.

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13
Q

What goes at the end of the body of the letter?

A

Skip line and a complimentary closure (Only capitalize the 1st letter).

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14
Q

What goes after the complementary closure?

A

Skip 4 lines and add a signature.

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15
Q

What goes after the signature?

A

Any credentials

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