Occupation and Language: Holmes

Question 1

What does Holmes argue?

Answer 1

That transactions are more efficient in a business if the people are sociable with each other

Question 2

What does Holmes challenge?

Answer 2

The concept of “Small Talk”

Question 3

What term did Holmes make instead of small talk?

Answer 3

Relational Practice

Question 4

Why does Holmes challenge the name “Small talk”?

Answer 4

She argues that it makes the social interactions in business seem trivial and unnecessary

Question 5

What does Holmes argue is the importance of Relational Practice?

Answer 5

It helps improve the efficiency of social transactions between people

Question 6

What does Relational Practice meet the needs of?

Answer 6

The face needs of others

Question 7

What does Relational Practice encourage people to do according to Holmes and why?

Answer 7

Encourage people to perform to the best of their ability due to using positive language

Question 8

Name 2 benefits of Relational Practice

Answer 8

Transactions will be more efficient, Makes the work environment more connected