220-1101 PT3 Flashcards
A user reports that her portable computer overheats frequently. You inspect her computer and discover that the air vents are open. What is the most likely cause of this problem?
Dust has accumulated on the heatsink fins.
You are troubleshooting a problem with a computer. After analyzing the problem, you determine a possible cause of the problem. You test your theory, but determine that the theory is not correct. Which two steps could you take next?
Escalate the problem.
Establish a new theory.
You administer your company’s 100BaseTX Ethernet network. TCP/IP is the networking protocol used on the network. You want the routers on the network to send you notices when they have exceeded specified performance thresholds. Which protocol should you use to enable the routers to send the notices?
Simple Network Management Protocol (SNMP)
Which of the following are valid uses for virtual machines (VMs) within a cloud environment?
sandboxing, test development, and application virtualization.
You replaced a processor with a newer processor that should run at a much higher speed. However, your system does not identify the processor correctly, and the processor runs at the same speed as the old processor. What could you do to correct this problem?
Update the BIOS.
After performing several upgrades on a computer, the user reports that he is having trouble with an overheating problem. You want to make recommendations to help prevent the computer from overheating during use. What should you recommend?
Keep the computer cover closed and secured.
You need to configure your Android phone so that you can receive your Yahoo email on the device. What information would you need to provide?
email address, password, IMAP server mail.yahoo.com, SMTP server smtp.mail.yahoo.com
Beth’s computer keeps locking up, and she is not sure why. She was told by the intern at her company’s help desk that she should reboot her computer often. However, she has noticed that the computer freezes when she opens more than two programs at a time. Before she upgrades the RAM, what else can she do to help alleviate this problem?
Increase the size of the paging file.
You need to obtain the IP address for your local Windows computer. Which tool should you use?
ipconfig
You are showing a new IT technician how to install portable computer components. You want to demonstrate which devices can be removed and reinstalled without using screws or disassembling the computer. Which device satisfies this requirement?
Battery
