2.2.3 (10.5) - rights and responsibilities

Question 1

Australian Charter of Healthcare Rights

Answer 1

Outlines the rights of patients, consumers, and other people, using the Australian healthcare system.
- Access, safety, respect, communication, participation, privacy, comment.

Question 2

Access

Answer 2

I have a right to healthcare

Question 3

Safety

Answer 3

I have a right to receive safe + high quality care.

Question 4

Respect

Answer 4

I have a right to be shown respect, dignity, and consideration.

Question 5

Communication

Answer 5

I have a right to be informed about services, treatment, opinions, + costs in a clear + open way.

Question 6

Participation

Answer 6

I have a right to be included in decisions + choices about my care.

Question 7

Privacy

Answer 7

I have a right to privacy + confidentiality of my personal information.

Question 8

Comment

Answer 8

I have a right to comment on my care + have my concerns addressed.

Question 9

Patient rights

Answer 9

A patient has the right to…
- Information about diagnosis + costs.
- Seek other medical opinions.
- Make a comment/complaint about any aspect of their hospital or medical treatment.

Question 10

Patient responsibilities

Answer 10

It is a patient’s responsibility to…
- Ask questions when they don’t understand + about costs before treatment.
- Provide information about past + present illnesses.
- Follow the instructions + medical orders of professionals.