3. Method in Action, IS Implementation, Understanding Failure

Question 1

Implementation?

Answer 1

On-going prcocess which includes the entire development of the system from original suggestion through the feasibility study, systems analysis and design, programming, training, conversion and installation of the system.

Question 2

PPM model

Answer 2

(Parr & Shanks 2000) 
Phase 1: Planning
Phase 2: Project
Phase 3: Enhancement, 
Phase 2: set up, re-engineer, design, configuration & testing, installation

Question 3

Four phases of ERP life cycle

Answer 3

Markus & Tannis (2000): 1) Chartering, 2) Project, 3) Shakedown, 4) Onward and upward

Question 4

Kan man lære af failures?

Answer 4

1) Positivistic perspective, 2) Interpretivistic perspective

Question 5

Fire typer af failures

Answer 5

Lyytinnen & Hirschheim: Correspondence, Process, Interaction, Expectation

Question 6

4 kategorier af Classic Mistakes:

Answer 6

People, Processes, Product, Technology

Question 7

Nelson classic mistakes:

Answer 7

2007:
1) Poor estimation and/or sceduling, 2) Ineffective stakeholder management, 3) Insufficient risk management, 4) Insufficient planning