3.2 When filling the wait makes it feel longer: a paradigm shift perspective for managing online delay - Hong

Question 1

waiting on the internet

Answer 1

a commonly experienced problem that negatively impact users’ information search and evaluation of websites

Question 2

memory based models

Answer 2

hypothesize that the perceived duration of an interval is based on the amount of the memory cues associated with the judged interval

Question 3

factors that influence the amount of memory cues

Answer 3

• the amount and the complexity of the information presented
• the amount of change in cognitive contexts
• the degree to which an interval is segmented

Question 4

attention based models

Answer 4

hypothesize a positive relationship between the amount of attention allocated to the passage of time and duration estimates

Question 5

resource allocation model (RAM)

Answer 5

human’s central attention has limited capacity and attention resources are allocated among different tasks at all times

prospective time management is linked to P(t)
retrospective time management is linked to P(i)

Question 6

P(t)
&
P(i)

Answer 6

P(t) = temporal information processing
P(i) = non-temporal information processing

Question 7

prospective time estimation
&
retrospective time estimation

Answer 7

prospective: participants know in advance that they will be asked to judge the duration of a time period

retrospective: participants do not know until after a time period that they are being asked to judge its duration

Question 8

temporal motive

Answer 8

the extent to which boring or repetitive conditions may have led participants in the retrospective paradigm to attend time during the target duration –> making it more prospective

Question 9

two key wait time perceptions

Answer 9

• the perceived quickness or duration of the wait
• affective response to the wait