Topic 1: Process of Communication Flashcards

1
Q

Communication is considered a process of using messages to generate meaning because it is:

a. an activity or exchange instead of an unchanging product
b. a tangible object
c. something with a beginning, middle and end
d. static

A

a. an activity or exchange instead of an unchanging product

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Understanding another person’s messages does not occur unless

a. the speaker uses nonverbal messages
b. common meanings for words, phrases, and nonverbal codes are elicited
c. the listener asks questions
d. both parties use verbal and nonverbal symbols

A

b. common meanings for words, phrases, and nonverbal codes are elicited

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

People, messages, codes, channels, feedback, encoding, decoding and noise are components of:

a. audience
b. meaning
c. communication
d. context

A

c. communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Which communication principle considers variables such as verbal, nonverbal, and behavioral aspects, channel used, and audience characteristics?

a. Communication has a content and relational dimension
b. Communication begins with the self
c. Communication involves others
d. Communication is complicated

A

d. Communication is complicated

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

The term dyadic communication refers to the context in which people in a group communicate with each other.
True/False

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

An increased quantity of communication promotes more harmony and understanding.
True/False

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

There are more opportunities for feedback in the dyadic context than in the small group context.
True/False

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

The word communication comes from a Latin term meaning “to speak with understanding”.
True/False

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

The context of communication requires the most prestructuring of the message in public communication.
True/False

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Using your computer to check the voice mail for your office telephone is an example of media convergence.
True/False

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Encoding is assigning meaning to an idea or thought.

True/False

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

The message that is sent to another person or group of people can be both verbal and nonverbal.
True/False

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

According to the book, the most intimate context of human communication is interpersonal communication.
True/False

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Intrapersonal communication is communication ________, and interpersonal communication is communication ___________.

a. between two or more people; within the self
b. between two or more people; with a large number of people
c. within the self; between two or more people
d. within the self; within a small group of people

A

c. within the self; between two or more people

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

A main difference between public communication and mass communication is that

a. mass communication is unstable
b. public communication is mediated by television
c. public communication allows for feedback from the listeners
d. mass communication is generally informal and public communication is formal.

A

c. public communication allows for feedback from the listeners

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Which of the following terms is defined as the ability to effectively exchange meaning through a common system of symbols, signs or behavior?

a. dyadic communication
b. communication competence
c. message
d. feedback

A

b. communication competence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Ethical standards within the communication discipline have been created by the:

a. National Communication Association
b. American Communication Association
c. Communication Administration
d. Public Speaking Administration

A

a. National Communication Association

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

According to the test, studying communication is essential because it can:

a. improve the way you see yourself and the way you see others.
b. teach you important life skills
c. help you succeed professionally
d. all of the above

A

d. all of the above

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

When you respond to a speaker with a verbal or nonverbal cue, you are:

a. giving feedback
b. not communicating
c. an example of noise
d. using a metaphor

A

a. giving feedback

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

The mode by which a message moves from source to receiver is called feedback.
True/False

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Communication plays a minor role in fulfilling the purposes of a democratic society.
True/False

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Communication is best understood as a dialogic process.

True/False

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

The process of understanding and sharing meaning within the self is called interpersonal communication.
True/False

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Your perceptions shape your speaking and your listening.

True/False

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Communication changes in different contexts.

True/False

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Communication is the process of using messages to generate meaning.
True/False

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

An increased quantity of communication promotes more harmony and understanding.
True/False

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Having a local newspaper start placing video about news events on its website is an example of media convergence.
True/False

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

Communication is the simple transmission of information from one person to another.
True/False

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Communication is a process.

True/False

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

When we communicate, the message we send is always the message the other person receives.
True/False

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

When we communicate, we share only information with others.

True/False

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

Communication is constantly changing.

True/False

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

Enjoyment is a positive benefit of effective communication.

True/False

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

Communication can be considered effective when meaning is shared.
True/False

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

The means by which we attempt to share meaning. An activity, an exchange, or a set of behaviors not an unchanging product.

A

Communication Process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

The significance of an idea or a feeling we are trying to communication

A

Meaning

38
Q

View of communication as a two-way process in which one person sends a message and another person receives it and responds

A

Interactive Communication Model

39
Q

The ongoing process of successfully transferring meaning

A

Communication

40
Q

__________ is the response to a message.

A

Feedback

41
Q

The means by which a message is transmitted or the path the communication follows is called the __________.

A

Channel or medium

42
Q

The __________ is the content a communicator intends to share.

A

Message

43
Q

__________ is defined as any obstacle that prevents a message from being communicated.

A

Interference or Noise

44
Q

The parties who share messages with each other are called __________.

A

Senders-Receivers

45
Q

Communication context in which three or more people interact with one another

A

Small-group communication

46
Q

Communication transmitted through print or electronic media, such as radio, TV, or newspapers

A

Mass communication

47
Q

Formal and informal communication that affects the functioning of a business or organization

A

Organizational communication

48
Q

Face-to-face communication that focuses on questions and answers

A

Interviewing

49
Q

The ongoing process of successfully transferring meaning.

A

Communication

50
Q

The significance of an idea or a feeling we are trying to communicate.

A

Meaning

51
Q

The means by which a message is transmitted or the path the communication follows as it travels between senders and receivers.

A

Channel

52
Q

The ongoing process of successfully transferring meaning. The process of using messages to generate meaning.

A

Communication

53
Q

The significance of an idea or a feeling we are trying to communicate.

A

Meaning

54
Q

The means by which we attempt to share meaning.

A

Communication Process

55
Q

The simultaneous sending and receiving of messages.

A

Transaction

56
Q

A historical view of communication as a one-way process in which one person sends a message and another person receives it.

A

Linear Communication Model

57
Q

A historical view of communication as a two-way process in which one person sends a message and another person receives it and responds.

A

Interactive Communication Model

58
Q

A contemporary view of communication in which we are senders and receivers of communication all the time and we influence others and create relationships through our communications.

A

Transactional Communication Model

59
Q

The parties who share messages with each other as they communicate.

A

Sender-Receivers

60
Q

The content a communicator intends to share. The verbal and nonverbal form of the idea, thought or feeling that one person wishes to communicate to another person or group of people. The content of the interaction.

A

Message

61
Q

The means by which a message is transmitted or the path the communication follows as it travels between senders and receivers.

A

Channel

62
Q

The response to a message. The receiver’s verbal and nonverbal response to the source’s message.

A

Feedback

63
Q

Any obstacle that prevents a message from being communicated. Any interference in the encoding and decoding process that reduces the clarity of a message.

A

Noise

64
Q

Communication between individuals who belong to different racial, ethnic, or socioeconomic groups.

A

Intercultural communication

65
Q

Communication between two people. The process of using messages to generate meaning between at least two people in a situation that allows mutual opportunities for both speaking and listening.

A

Interpersonal communication

66
Q

Communication from a few people to large numbers of people simultaneously using specialized communication media, such as television, radio, a magazine article, newspaper, and so on. Always has some transmission system (mediator) between the sender and receiver.

A

Mass communication

67
Q

The formal and informal communication that affects the functioning of an organization.

A

Organizational communication

68
Q

Communication with larger groups in which face-to-face contact cannot be maintained. The process of using messages to generate meanings in a situation in which a single source transmits a message to a number of receivers, who give nonverbal and, sometimes, question-and-answer feedback.

A

Public communication

69
Q

Communication between 3 and 15 individuals who freely interact with one another and share a common goal.

A

Small-group communication

70
Q

A sign that has a specific meaning or that represents something else.

A

Symbol

71
Q

The type of situation or the context in which communication takes place.

A

Setting

72
Q

The simultaneous sending and receiving of messages

A

Transaction

73
Q

A ___ initiates a message

A

Source

74
Q

A __________ is the intended target of the message.

A

Receiver

75
Q

A systematic arrangement of symbols used to create meaning in the mind of another person or persons.

A

Code

76
Q

_______ ________ consists of symbols and their grammatical arrangement.

A

Verbal codes

77
Q

_________ ______ consist of all symbols that are not words, including bodily movements, use of space and time, clothing and other adornments, and sounds other than words.

A

Nonverbal codes

78
Q

The process of translating an idea or a thought into a code.

A

Encoding

79
Q

The process of assigning meaning to that idea or thought.

A

Decoding

80
Q

The act of taking part in a conversation, discussion, or negotiation.

A

Dialogue

81
Q

The _____ of the message describes the behavior that is expected, while the ______ _______ suggests how it should be interpreted.

A

Content; Relational message

82
Q

A set of circumstances or a situation.

A

Context

83
Q

The process of using messages to generate meaning within the self. Communication that occurs within your own mind.

A

Intrapersonal Communication

84
Q

Two person communication, such as interviews, talks with a parent, spouse or child; and interactions among strangers, acquaintances, and friends

A

Dyadic Communication

85
Q

The process of using messages to generate meaning in a small group of people

A

Small group communication

86
Q

Focuses on the way that technological systems, including voice, data and video now share modes of communication and they are changing to perform similar tasks.

A

Technological Convergence

87
Q

A means to understanding and experiencing one thing in terms of another.

A

Metaphors

88
Q

The ability to effectively exchange meaning through a common system of symbols, signs or behavior

A

Communication competence.

89
Q

A set of moral principles or values

A

Ethics

90
Q

The understanding of the message

A

Meaning

91
Q

The way that broadcasting, publishing, and digital communication are now congregating, and in some instances becoming one.

A

Media Convergence

92
Q

Symbols and their grammatical arrangement, such as languages.

A

Verbal Codes