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ACE_Engineering > ACE_OFF 2018 > Flashcards

ACE_OFF 2018 Flashcards

1
Q

What are the 5 foundations of UTC ethical business practices?

A

Obey the Law
Act in Good Faith
Consider the Impact of decisions on stakeholders
Communicate openly and effectively with employees
Build Trust, show respect, perform with integrity

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2
Q

What should you do if you have a safety concern?

A

Report any safety concerns with our products or services

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3
Q

Anything that prevents a process of process step from delivering perfect quality

A

Turnback

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4
Q

Escapes

A

A quality related non-conformance that reaches an internal or external customer

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5
Q

How do log a turnback?

A

Use QCPC manager

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6
Q

What are our key processes?

A

Electrical Design
Firmware Design
Mechanical Design
Project Management

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7
Q

What are system/Panel key processes?

A

PRB/QRB
Change Management
Compliance
Lab Validation

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8
Q

What 8 things does every process include?

A 
Process Flow
Standard Work
Design Rules
Checklists
Market Feedback Analysis
Supplier Input Process
Process Maturity Tool
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9
Q

What is the purpose of DFMEA?

A

To identify failure modes in order to design them out

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10
Q

A variability reduction strategy that integrates teams, tools and techniques for the purpose of achieving defect free processes and products

A

Process Certification(Pro Cert)

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11
Q

When is a process certified?

A

A process is certified if the process output is controlled, capable, centered and has an approved control plan

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12
Q

What does 5S stand for?

A

Sort, Straighten, Shine, Standardize, Sustain

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13
Q

What does ACE stand for?

A

Achieving Competitive Excellence

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14
Q

What does ATOR stand for?

A

Agreed Terms of Reference

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15
Q

What does BOP?

A

Business Opportunity Proposal

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16
Q

What does DFMEA stand for?

A

Design Failure Mode and Effect Analysis

17
Q

What does ECS stand for?

A

Engineering Check Samples

18
Q

What does FMEA stand for?

A

Failure Mode and Effect Analysis

19
Q

What does KC stand for?

A

Key Characteristic?

20
Q

What does KPC stand for?

A

Key Product Characteristic

21
Q

What does KPI stand for?

A

Key Program Indicator

22
Q

What does MCS stand for?

A

Manufacturing Check Samples

23
Q

What does PASS stand for?

A

Product and Services Safety

24
Q

What does PFMEA stand for?

A

Process Failure Mode and Effect Analysis

25
Q

What does PPAP stand for?

A

Production Part Approval Process

26
Q

What does PRB stand for?

A

Passport Review Board

27
Q

What does QCPC stand for?

A

Quality Clinic Process Chart

28
Q

What does QRB stand for?

A

Quality Review Board

29
Q

What does RRCA stand for?

A

Relentless Root Cause Analysis

30
Q

What does SIPOC stand for?

A

Supplier Input Process Outputs Customer

31
Q

What does TRL stand for?

A

Technology Readiness Level

32
Q

What does VOC stand for?

A

Voice of the Customer

ACE_Engineering (1 decks)

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