Airline Terminology Flashcards
Words, expressions, acronyms used throughout training and career
Board mail
Supplies, correspondence, equipment, Etc, shipped within the company, from one station or Department to another.
Charter flights
Flights that are operating with a sports team or group that have exclusive use of the aircraft and are isolated from the General Public.
Crew Resource Management / threat and error Management (CRM TEM)
Interaction of flight crew members with the use of teamwork and other skills to ensure standard procedures and communication signals are used at all times
Continuing qualification CQ
Annual training all flight attendants must attend.
In CQ flight attendants review and are evaluated on all Safety and Security responsibilities.
Decompression
Either a slow or Rapid Release of air pressure from the cabin
Evac
Evacuation.
Term used to describe the quickest and most orderly method to exit customers from an aircraft in an emergency situation.
Extra section
An additional flight operating the same route as a regularly scheduled flight to accommodate customers
Ferry flight
To transfer an aircraft from one point to another without customers.
eFAOM
Electronic flight attendant operations manual
eFAOM
A manual for flight attendants containing regulations standards and policies and procedures necessary to conduct flight attendant duties and responsibilities on the aircraft
Gate
Area where customers check in and wait before boarding the aircraft
Hangar
A building where aircraft are serviced
Holding
A flight that is “holding” is waiting to land or take off
Hub
A large airport where an airline connects customers
United operates hubs in EWR IAH CLE ORD IAD DEN LAX SFO GUM NRT
Inbound
Customers or aircraft flying into a station
