all Flashcards
emergency nursing
the provision of msg care for pts with acute injuries or life threatening illness
Broker model of advocacy
Uses negotiation, compromise and persuasion (Responsible)
-responsible
Adversarial mode
Legalistic
Act as an adversary to other HCP who don’t share advocates concerns with all focus on Rights of the client
Ombudsmen
Program for nsg homes so residents and families would have an advocate
Grievance
A circumstance or action believed to be in violation of a contract
Press ganey
Company that surveys pt about care @ hospital
Infection control
Reporting, tracking and trending
CDC standards
Focus of risk manager
Pt safety
Prevent occurrences
Prevent/minimize loss
Look at cause and effect
NYSDOH
report
HAI
NYPORT (NY pt occurrence and tracking system)
Disaster Nsg
Involves response to and preparedness for natural or man made events that affect an entire community. Involves massive #s of casualties and extensive property damage
Disaster
Destructive event that disrupts normal functioning of a community
Cannot be effectively managed with routine procedures or resources
Medical disaster
Catastrophic event that results in casualties that overcome the health care resources
US Dept of Homeland Security
Created after 9/11
Disaster Principles
The degree of PREPAREDNESS often spells the difference between emergency and disaster
MCI
Mass casualty incident
Any incident that causes a large # of casualties to the extent that necessary resources become scarce
Mutual aid agreements
A hospital taking pts from a hospital because they don’t have enough resources
Internal disasters
disrupts routine and infrastructure
- Fire/flood
- Threat to staff/pt/visitor
- Explosions/power failure
- Worker strike
- Loss of telecommmunication
External
Doesn’t affect infrastructure but taxes it resources
- Multiaccident
- Train derailment
- Tornado with injuries
- Boston marathon
- Hurricane Katrina