Analysing HR Performance: Flashcards

1
Q

Calculating and interpretating HR data: Assessing performance of employees

A
  • Labour productivity (most fundamental indicator of performance for employees, depends on capital equipment available and motivation.)
  • Unit Labour costs (determined by costs of employing workers and their productivity)
  • Employee costs as a % of turnover (influenced by productivity of workforce, wage rates, nonwage employment costs and management of capacity)
  • Labour turnover and retention (attempt to balance Turnover as getting the balance between new ideas and recruitment costs is important)
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2
Q

Using data for HR decision making and planning : Starting of planning

A

1) Consider corporate objectives of the business
2) Take a strategic view of employees
3) Make a judgement about the size and type of workforce required over next couple of years
4) desired compared to available workforce
5)Decide on policies e.g recruitment, training etc

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3
Q

Range of data managers will have to use to meet desired workforce:

A

1) Information about the current workforce: number, current skills, Labour productivity, current Labour costs and age.

2) Information from outside the business: expected rate of unemployment for workers with skills required, forecast wage rates, expected demand and prices.

External data extremely important when there is limited historical data

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4
Q

Potential of using HR data in decision making:

A
  • Can provide insights into individual employees
  • Offers a clear advantage in making good quality HR decisions
  • performance indicators such as Labour productivity and unit Labour costs
  • Can provide competitive edge
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5
Q

Reluctance of managers to use HR data for decision making:

A
  • HR data will not give managers sufficient information to take major decisions, but may help
  • Many companies do not use HR data to inform decision making can be timely and costly
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