Analyze Current State Flashcards

1
Q

Purpose

A

To understand the reason why an enterprise needs to change some aspect of how it operates
And what would be directly or indirectly affected by the change

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2
Q

Description

A
  • starting point: understand of why the change is needed
  • change always occurs in a context of existing sh, processes, technology and policies which constitute the current state
  • the scope of current state describe important existing characteristics of the environment
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3
Q

Inputs

A

Elicitation results (confirmed)

Needs

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4
Q

Elements 1

A
  1. Business needs
    Are problems or opportunities of strategic importance faced by the enterprise
    Identified level biz needs:
    - from top down
    - from bottom up
    - from middle mng
    - from external drivers: cust demand or competition in the marketplace
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5
Q

Elements 2

A
  1. Organizational structure and culture
    - org structure defines the formal relationship between people working in the enterprise
    - org culture is the beliefs, values, norms shared by the members of an org
    BA perform culture assessment to:
    ++ identify if culture changes are required to better archive goals
    ++ identify whether sh understand the rational for the current state
    ++ ascertain whether the sh view the current state as satisfactory or if change is needed
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6
Q

Elements 3

A
  1. Capabilities and processes
    - describe activities an enterprise performs. Include:
    The knowledge enterprise have
    The product and services it provides
    The function it support
    The method it use to make decision
    - BA may use:
    + A capability centric view
    + A process centric view
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7
Q

Elements 4

A
  1. Technology and infrastructure
    Information system used to support people in executing processes, making decision, interact with supplier and cust

Infrastructure can include components such as computer hardware, physical plan, logistic

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8
Q

Elements 5

A
  1. Policies
    Define the scope of decision making at different level of an enterprise
    Policy may shape the scope of the solution space and may be constraint on the type of action that can be pursued
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9
Q

Elements 6

A
  1. Business architecture
    How all of these elements of the current state fit together and support another in order to recommend changes that will be effective
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10
Q

Elements 7

A
  1. Internal assets
    Identify enterprise assets used in the current state
    Resource can be tangible or intangible such as: financial, patents, reputation, brand names
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11
Q

Elements 8

A
  1. External influencers
    Not participate in a change but might present constraints, dependencies or driver on the current state
    - industry structure
    - Competitors
    - customers
    - suppliers
    - political and regulatory environment
    - technology
    - macroeconomic factors
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12
Q

Guidelines and tools

A

Ba approach
Enterprise limitation: the challenges that exist in the enterprise
Organizational strategy
Solution limitation
Solution performance goals
Solution performance measures
SH analysis results

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13
Q

Techniques

A

Benchmarking and market analysis
Biz capability analysis
Biz model canvas
Biz cases
Concept modeling
Date mining
Document analysis
Financial analysis
Focus groups
Functional decomposition
Interviews
Item tracking
Lessons learned
Metrics and KPI
Mind mapping
Observation
Org modeling
Process analysis
Process modeling
Risk analysis and mng
Root cause analysis
Scope modeling
Survey
Swot analysis
Vendor assessment
Workshops

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14
Q

Stakeholder

A

Customer
End user
Domain sme
Implementation sme
Operational support
Project manager
Regulator
Sponsor
Supplier
Tester

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15
Q

Outputs

A

Current state description: the context of the enterprise scope, capability, resources, performance, culture, infrastructure, external influences, significant relationship between these elements.

Business reqs: the problem, opportunity or constraint which defined based on understanding current state

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