Analyze Current State Flashcards
Purpose
To understand the reason why an enterprise needs to change some aspect of how it operates
And what would be directly or indirectly affected by the change
Description
- starting point: understand of why the change is needed
- change always occurs in a context of existing sh, processes, technology and policies which constitute the current state
- the scope of current state describe important existing characteristics of the environment
Inputs
Elicitation results (confirmed)
Needs
Elements 1
- Business needs
Are problems or opportunities of strategic importance faced by the enterprise
Identified level biz needs:
- from top down
- from bottom up
- from middle mng
- from external drivers: cust demand or competition in the marketplace
Elements 2
- Organizational structure and culture
- org structure defines the formal relationship between people working in the enterprise
- org culture is the beliefs, values, norms shared by the members of an org
BA perform culture assessment to:
++ identify if culture changes are required to better archive goals
++ identify whether sh understand the rational for the current state
++ ascertain whether the sh view the current state as satisfactory or if change is needed
Elements 3
- Capabilities and processes
- describe activities an enterprise performs. Include:
The knowledge enterprise have
The product and services it provides
The function it support
The method it use to make decision
- BA may use:
+ A capability centric view
+ A process centric view
Elements 4
- Technology and infrastructure
Information system used to support people in executing processes, making decision, interact with supplier and cust
Infrastructure can include components such as computer hardware, physical plan, logistic
Elements 5
- Policies
Define the scope of decision making at different level of an enterprise
Policy may shape the scope of the solution space and may be constraint on the type of action that can be pursued
Elements 6
- Business architecture
How all of these elements of the current state fit together and support another in order to recommend changes that will be effective
Elements 7
- Internal assets
Identify enterprise assets used in the current state
Resource can be tangible or intangible such as: financial, patents, reputation, brand names
Elements 8
- External influencers
Not participate in a change but might present constraints, dependencies or driver on the current state
- industry structure
- Competitors
- customers
- suppliers
- political and regulatory environment
- technology
- macroeconomic factors
Guidelines and tools
Ba approach
Enterprise limitation: the challenges that exist in the enterprise
Organizational strategy
Solution limitation
Solution performance goals
Solution performance measures
SH analysis results
Techniques
Benchmarking and market analysis
Biz capability analysis
Biz model canvas
Biz cases
Concept modeling
Date mining
Document analysis
Financial analysis
Focus groups
Functional decomposition
Interviews
Item tracking
Lessons learned
Metrics and KPI
Mind mapping
Observation
Org modeling
Process analysis
Process modeling
Risk analysis and mng
Root cause analysis
Scope modeling
Survey
Swot analysis
Vendor assessment
Workshops
Stakeholder
Customer
End user
Domain sme
Implementation sme
Operational support
Project manager
Regulator
Sponsor
Supplier
Tester
Outputs
Current state description: the context of the enterprise scope, capability, resources, performance, culture, infrastructure, external influences, significant relationship between these elements.
Business reqs: the problem, opportunity or constraint which defined based on understanding current state