Appraisals Flashcards

1
Q

What is an appraisal ?

A

A system of reviewing the performance of workers, usually a discussion between the worker and manager around pre-agreed objectives

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2
Q

What are the objectives ?

A

Pre-agreed

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3
Q

Who is the appraisal between ?

A

The worker and the manager

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4
Q

What are the four methods of appraisal ?

A
  1. Peer assessment
  2. Self-assessment
  3. 360-degree feedback
  4. Superior’s assessment
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5
Q

What is a peer assessment ?

A

Where another employee will assess the performance of a colleague against agreed standards

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6
Q

What does a peer assessment highlight ?

A

Areas done well and making constructive suggestions for improvement

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7
Q

What are the advantages of peer assessments ?

A
  1. Encourage empowerment and team-based approach
  2. Improves performance
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8
Q

What are the disadvantages of peer assessments ?

A
  1. Person undertaking assessment may not skills to carry out appraisal
  2. May not be effective
  3. May create difficulties and demotivation
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9
Q

What is a self-assessment ?

A

Where the employee assesses their own performance

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10
Q

What does a self-assessment highlight ?

A

Areas done well and those that need improvement

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11
Q

What are the advantages of self-assessment ?

A
  1. Crease sense of empowerment
  2. Help motivate staff
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12
Q

What are the disadvantages of self-assessment ?

A
  1. Some find it difficult to be self-critical or balanced
  2. May become frustrated and demotivated
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13
Q

What is a 360-degree feedback ?

A

A method of appraisal that gathers feedback from a number of people in the organisation

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14
Q

What does a 360-degree feedback do ?

A

Gain a fairer and more detailed view of the employee’s performance against set objectives

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15
Q

What are the advantages of a 360-degree feedback ?

A
  1. All parties feel it is fair and balanced = greater trust and motivation for areas of improvement
  2. Improves credibility of the performance reviews
  3. Strengthens self development
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16
Q

What are the disadvantages of a 360-degree assessment ?

A
  1. Time consuming
  2. Cause tension between staff members
  3. Feedback may not be useful and form targets for people
17
Q

What is a superior’s assessment ?

A

A top down review process whereby a subordinate’s performance is assessed by a superior

18
Q

What are the benefits of appraisals to a business ?

A
  1. Provides feedback on employee performance
  2. Informs reward systems and future HR decisions
  3. Share common goals
  4. Can create a more motivated workforce
19
Q

What are the benefits of appraisals to employees ?

A
  1. Linked to reward systems
  2. Can discuss process and future with manager
  3. Identify training needs
  4. Motivational / stressful