Arrears & Repossessions Flashcards
MCOB 13: Arrears & Repossession
Details lender responsibility
- Repossession as a last resort
- Lender must treat the borrower fairly
- Take a reasonable approach to the timescale of any repayments allowing the borrower to change the date of payment if useful
- Records kept for 3 years
- Lender can let the borrower stay in the house until it is sold
- Lender must refrain from unreasonable pressure #
- If the client has insufficient funds the lender must make contact to discuss how to make a payment
- Lender mustn’t pass on the costs of a failed DD
Within 15 days of becoming aware or arrears (mon-fri)
- FCA money advice service information sheet
- Details missed payments
- Total arrears and charges
- Total outstanding debt & any further charges
Repossession Procedure
- No undue pressure via excessive phone calls, correspondence or at an unreasonable hour
- Lender provides written update of the procedure
- Borrower is informed to contact local authority for rehousing
- Lender must list for sale ASAP to get the best price
- Must be a reasonable price, not priced low for a quick sale
- Must inform the client of any shortfall as they will still be liable
- Must inform the client of debt from an insurer via subrogation
- If the lender wants to pursue shortfall they must do so within 6 years
Lender Help States in Repossession Procedure
Short Term Measures
+ prior to litigation, within 3 months
Medium Term Measure
+ cases within 12-months, once litigation has started
Long Term Measures
+ those that attempt to reschedule the loan over the long term
Payment of Arrears - Increasing Payments
- Debt is rescheduled and payment size increases over 12 months
- If this goes to court and the client has been ill or unemployed the court can grant payment over max 4yrs to pay it back
- Lenders keep records or payment failures
- Lenders can help with a budget plan
Payment of Arrears - Accepting Interest Only Payments
- Remaining debt to be paid at some point
- Only for Capital Repayment
- If it’s in the early years the interest is higher so there isn’t to much difference
Payment of Arrears - Extending the Term
- Only effective on Capital Repayment
- Keeps the payments the same
- Adds the missed payments to the term
Payment of Arrears - Capitalising on Arrears
- Adding arrears to the mortgage & making higher payments
- Lender mustn’t capitalise arrears automatically if it makes a material effect i.e. increases interest by £50+ over the term or monthly payments £1+
- Lender must give the borrower details of the impact
Other Repayment of Arrears Options
- Surrendering an endowment policy and moving to Capital Repayment
- Cashing in an ISA
- Using Pension Freedom
+ Very expensive if using taxed funds
Trading down
- Getting a cheaper property can be expensive with SDLT and other costs
- Debt Consolidation
- Renting out a room
State Assistance on Arrears - Support from Mortgage Interest (SMI)
- Pays for some or all of the mortgage interest if the claimant has received certain benefits
- Since April 2018 it’s counted as a 2nd charge loan
- Only available to clients on income related, means tested benefits
- Means tested for people not qualified through NIC’s but have too little savings & income
- Covers loans up to £200k & can include extra borrowing after divorce or home improvement
- Loans limited to £100k for pension credit
- Pension credit claims are not subject to the 39 week waiting period
- Only covers interest rate up to the loan limit
- Doesn’t cover endowment or insurance
- Calculated using the standard interest rate, not the mortgage rate paid by the borrower
- Rate used is currently 1.5%, changes 6 weeks after BOE rate change
- Interest is payable on the mortgage above this amount is paid by the borrower
- Waiting period is 39 weeks
- There is no time limit on receiving the benefit
- Interest is paid directly to the lender
SMI Qualifying Benefits
- Income support
- Income based jobseekers allowance
- Income related ESA
- Pension Credit
SMI - 52 Week Linking Rule
- If a claimant needs to reclaim within 52 weeks they can do so without the 39 week waiting period
SMI Interest Run On
If an SMI claimant starts a job lasting 5 weeks or more they can claim this to give another 4 weeks despite working
- Must have been claiming for 26 weeks
- Extra money towards the mortgage if other benefits stop because they are working
- Must work 16 hours a week or less
- Must have less than £16k in savings
Mortgage Rescue Scheme
This is where individuals ask organisations for help
There are 2 options
1) An organisation buys the property and rents it back to them
2) The borrower can sell an interest in the property leaving them in a shared ownership
Run by local councils, housing associations, mortgage lenders and private companies on a profit making basis
Sources of further advice
Free
- Citizens Advice
- Money advice centres - Local Authority Run
- Step Change - Charity
- Money advice service - Government
Payable
- Financial Advisors