Athabasca industrial relations & collective bargaining Flashcards

exam prep

0
Q

Real subordination (Marxist term)

A

Workers under the authority of capitalists whom also have gained considerable control over the methods and process by which the workers preform work

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1
Q

Formal subordination (Marxist term)

A

Workers under capitalist authority but may retain considerable control over the process by which they work

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2
Q

Alienation

A

A condition that workers lack a sense of meaning or purpose in life and feel estranged from both there inner selfs and and fellow human beings

1) ideally workers produce an extension of them selves
2) capitalism kills creativity and makes their labour alien to them

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3
Q

Right wing

A

Accepts or supports social hierarchy or social inequality.
Seen as inevitable, natural, normal or desirable
Ie : Neoliberal, managerialist

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4
Q

Left wing

A

Supports and accepts social equality
Opposes social hierarchy and social inequality
Concern for the disadvantaged, unjustified inequalities
Demand mutuality
Ie: liberal reformist, radical

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6
Q
NEO LIBERAL
Primary concern :
Focus:
Union assessment :
RX:
A

Primary concern : MAXIMIZING EFFICIENCY
Focus:labour markets
Assessment of unions: Negative economic and social consequences
RX: reduce govt/union interference

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7
Q

MANAGERIALIST

```
Primary concern :
Focus:
Union assessment :
RX:
industrialism thesis
~~~

A

Primary concern : maximizing worker loyalty
Focus: managerial policy and practices
Union assessment : ambivalent, depends on willingness of parties
RX: promote progressive managerial practices and labour- mgmt co-operation

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8
Q
ORTHODOX PLURIST
Primary concern :
Focus:
Union assessment :
RX:
(industrialism thesis)
A

Primary concern : balancing efficiency and equity
Focus:labour unions labour law, collective bargaining
Union assessment :positive social effects, neutral or even positive, economic effects
RX: protection of worker rights to bargain collectively, minimum standards legislation

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9
Q
LIBERAL REFORMIST
Primary concern :
Focus:
Union assessment :
RX:
(capitalism thesis)
A

Primary concern : elimination of equalities and injustices
Focus: social issues of workers
Union assessment : Ineffective in boundaries “periphery” and limited in “core’
RX:increase govt intervention/labour law reforms

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10
Q
RADICAL
Primary concern :
Focus:
Union assessment :
RX:
(capitalist thesis)
A

Primary concern :elimination of system wide power imbalances
Focus:conflict and control
Union assessment :limited effectiveness under capitalism
RX:radical structure chng. Employee ownership and control

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11
Q

Karl Marx

founder of

A

capitalism thesis

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12
Q

according to Karl Marx

two basic classes:

A
two basic classes:
working class ( proletariat )
capitalist class (bourgeoisie)
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13
Q

Working class/ proletariat

A

coerced to sell labor to survive

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14
Q

Capitalist class/ bourgeoisie

A

own/control productive assets
minimize wages
extract maximize labor

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15
Q

Exploitation

A

wages necessary to sustain workers substantially less than the value of labor

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16
Q

Emile Durkheim

A

French sociologist
industrialism thesis
aka structural functionalism

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17
Q

industrialism thesis

two points

A

1) societies develop in a way functional for all members

2) order&progress, rather than conflict and stagnitation

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17
Q

Emile Durkheim

A

20th century french socialist
Wrote
Division of labour in society 1893

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18
Q

Industrial thesis

Aka?

A

Structural functionalism

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19
Q

Industrial thesis/structural functionism

A

1) societies develop in ways that are functional for all

2) order and progress represent the natural course of economic/social development
(Rather than conflict and stagnitation (no growth)

This thesis became fully developed after Durkeims death, (mid 20thcentury)
*cant be equated with industrialism thesis

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20
Q

‘The division of labour ‘

A

Emile Durkheim

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21
Q

‘the division of labour”

A
Growth of working class movements
Rise in class conflicts with transition from preindustrial to industrial
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22
Q

Mechanical solidarity

A

Similar activities/ similar life experiences
“collective conscience” that social order is maintained
common identity beliefs to average citizens

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23
Q

Organic solidarity

A

Form of social order
D/t division of labour, things become dissimilar
“Personal conscience “ forms

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24
Q

Pervasive egoism

A

Individuals and group pursue their own interests

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25
Q

Class conflict (according to Durkheim) is the reason for

A

Forced division of labour

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26
Q

Industrial society thesis

Three primary arguments:

A

1)Traditional working class/capitalist outdated
*20thcentury brings affluence to all, middle class, white collar, managerial, and professionals…
Shifting society “meritocratic “ (advancement by achievement)
Interest groups evolve, people become equal partners in society

2) growth of large corporations results in separation of management/ownership
* managers feel less pressure, they maximize efficiency while satisfying investors, suppliers and goals of workers

3) growth of unions/collective bargaining
* mngmt/employees seen as equals, fosters stability and prevents conflict from becoming mass movements/protests

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27
Q

What is a collective agreement

A

agreement in writing between an employer and the trade

one, two or three years, but not less than twelve months

Under some conditions, amendments are made to agreements by mutual consent during the term of the agreement in order to deal with special circumstances.

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28
Q

Under special circumstances:

amendments

A

made to agreements by mutual consent

during the term of the agreement in order to deal with special circumstances.

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29
Q

What is collective bargaining?

A

framework under which the negotiation of the collective agreement takes place

negotiate, in good faith, the rights and obligations of a first collective agreement or renewal of a previous agreement

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30
Q

Who can participate in collective bargaining?

A
Every employee 
(except managers; superintendents; 

and persons employed in a confidential capacity in matters relating to labour relations or who exercise management functions)

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31
Q

How do unions get bargaining rights?

A

certification and voluntary recognition.

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32
Q

What is certification?

.

A

process where Labour and Employment Board :

designates a trade union the sole & exclusive bargaining agent for a group of employees (referred to as a bargaining unit)

following proof that the bargaining agent has majority support among the employees

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33
Q

voluntary recognition?

A

where a trade union acquires the status of “exclusive bargaining agent” for a group of employees

because an employer voluntarily agrees

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34
Q

When can a union apply for certification?

A

Where no CA is in force AND

no trade union is certified

an application for certification may be made any time before the Labour and Employment Board.

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35
Q

How does collective bargaining begin?

A

Union has been certified & no CA

union may give employer (or visa versa) written notice to bargain

Industrial Relations Act: if CA already in force, either party may within the 90th and 30th day before expiration give notice of desire to bargain

Once notice given, meet ASAP , no later than 20 days post notice
(unless extended by mutual agreement)

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36
Q

During collective bargaining,

is it possible for wage rates /working conditions to be changed?

A

unless the parties otherwise agree, wage rates /conditions /rights remain the same

until a CA concluded

OR strike or lock-out position.

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37
Q

.

A

.

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38
Q

What can be done if :

refusal to negotiate ?

OR

not negotiating in good faith?

A

Either party may file a complaint with the Minister

Minister may then refer complaint to Labour and Employment Board

Board inquires into complaint &determines whether to dismiss OR order compliance to bargain in good faith

Either party may apply to tMinister for appointment of a conciliation officer.

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39
Q

if during negotiations

employer &union cannot agree

on ‘terms to be included ‘in CA?

A

Once notice given to start collective bargaining whether or not actual bargaining has taken place

either party may ask Minister to appoint ‘conciliator/mediation officer’ to assist in conclusion of CA

request must be accompanied examples/statement of difficulties in negotiations

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40
Q

What do conciliators

and mediation officers do?

A

attempt to resolve differences between parties
by offering ‘input of neutral’ party into dispute

They then file a report with the Minister.

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41
Q

if no agreement is reached during the conciliation process?

A

they may agree to submit their differences to binding arbitration (firefighters and police officers must proceed in this fashion)

OR

after 9 days from the date the conciliation board report is filed;
engage in a strike or lock-out.

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42
Q

Can there be

strike
or
lock-out

during the term of the collective agreement?
.

A

No.

NO strike OR lock-out during the term of a collective agreement

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43
Q

Can amendments be made to a collective agreement?

A

Yes.

revisions of any provision in the agreement (other than a provision relating to the “term”of the agreement’s operation)

may be made any time with mutual consent.

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44
Q

What is interest arbitration?

A

Referred to as “CA “ arbitration occurs where parties cant agree to terms& conditions of proposed CA

Interest arbitration may be voluntary or compulsory

(In New Brunswick, it is compulsory for firefighters and police officers, voluntary for all other groups of employees).

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45
Q

What is rights arbitration?

A

Referred to as “Grievance” arbitration

occurs where a difference arises between the parties

relative to the interpretation, application or to the administration a collective agreement.

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46
Q

What happens if employee or union feels employer is not following terms of CA?

or if there is a disagreement about the meaning of a part of the CA?

A

employee or union

may file a complaint, referred to as a grievance, with employer.

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47
Q

Can the employer file a grievance if the union is not complying with CA?

A

Yes.

grievances handled in much the same way that employee/union grievances are handled

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48
Q

How are grievances settled?

a) Every collective agreement must contain a grievance procedure for settling disagreements without work stoppages with respect to the application, interpretation, and administration of the agreement. Where a collective agreement does not contain such a provision, the Industrial Relations Act deems such a procedure to be included in the agreement.
b) The grievance mediation procedure is a voluntary process which can be an effective alternative to grievance arbitration. Grievance mediation does not interfere with the rights of the parties to have access to the grievance and arbitration processes. The parties to a collective agreement through the assistance of a grievance mediator, attempt to resolve a grievance through negotiations, therefore allowing the parties to control and shape settlements. If no agreement is reached, the grievance may still be referred to Arbitration. The only expense incurred by the parties in grievance mediation is the cost of the facilities, if necessary.
c) Arbitration is a process by which a third party makes a settlement decision that is final and binding on the parties. The Arbitrator is not familiar with the negotiations that have taken place between the parties. All he or she knows, and all he or she can base the decision on is what the Arbitrator hears and sees at the Arbitration.

A

How are grievances settled?

a) Every collective agreement must contain a grievance procedure for settling disagreements without work stoppages with respect to the application, interpretation, and administration of the agreement. Where a collective agreement does not contain such a provision, the Industrial Relations Act deems such a procedure to be included in the agreement.
b) The grievance mediation procedure is a voluntary process which can be an effective alternative to grievance arbitration. Grievance mediation does not interfere with the rights of the parties to have access to the grievance and arbitration processes. The parties to a collective agreement through the assistance of a grievance mediator, attempt to resolve a grievance through negotiations, therefore allowing the parties to control and shape settlements. If no agreement is reached, the grievance may still be referred to Arbitration. The only expense incurred by the parties in grievance mediation is the cost of the facilities, if necessary.
c) Arbitration is a process by which a third party makes a settlement decision that is final and binding on the parties. The Arbitrator is not familiar with the negotiations that have taken place between the parties. All he or she knows, and all he or she can base the decision on is what the Arbitrator hears and sees at the Arbitration.

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49
Q

How can union & employer receive assistance in settling a grievance?

A

If grievance procedure outlined in CA has been exhausted & grievance not settled;

parties may submit grievance to arbitration for final &binding decision.

Arbitration may be done by ‘sole ‘ arbitrator or arbitration ‘board’.

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50
Q

Who selects arbitrator or members for arbitration board?

A

Sole arbitrator; appointed by mutual agreement

arbitration board ; each party appoints ‘one’person to board.

These two members appoint a ‘third’ to be chairperson.

If this doesn’t happen;
Minister of Post-Secondary Ed, Training & Labour upon the request of either party, may make such appointments.

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51
Q

Who pays for arbitration?

A

Sole arbitrator = 50/50 shared costs

arbitration board = each party pays for arbitrator they appointed & 50/50 for Chairperson

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52
Q

How long does an arbitration board have

to settle a dispute?

A

ASAP
Or
award within 3 months (after the date of appointment of an arbitrator or arbitration board).

time may be extended mutually by parties.

If time has expired will not invalidate an award.

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53
Q

What is expedited arbitration?

A

option open to parties that allows grievance to be settled by an arbitrator within a set time.

can be requested after exhaustion of grievance procedure under CA

OR

30 days since the grievance was first brought to attention of the other party,
whichever comes first.

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54
Q

normal procedure to use expedited arbitration?

A

application filed with Minister of Post-Secondary Education, Training and Labour
(forms available via the IR Branch)

Within 28 days of request;
arbitrator appointed &hearing conducted
If both parties agree, mediator appointed to assist in settling the grievance before the hearing.
If the grievance not settled, proceeds to arbitration.

arbitrator will provide written reasons decision within 21 days of the end of the hearing.
decision filed with the Minister.

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55
Q

What power does arbitrator or arbitration board have?

A

power to summons witnesses before them;
to hear evidence under oath;
to receive and accept relevant evidence;
to correct any clerical mistake, error or oversight found in their award
to enter any premises concerning the matter(s) in dispute for a site visit

decision of arbitrator/arbitration board is final and conclusive to the matter in dispute.

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56
Q

What is a strike?

A

cessation of work
refusal to work Or continue work by employees (united with a common understanding)
or a slow-down or other concerted activity on the part of employees THAT is designed to restrict/limit production for the purpose of compelling an employer to agree to terms/conditions

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57
Q

What is a lock-out?

A

closing of a place of employment
a suspension of work
or a refusal by an employer to continue to employ a number of its employees

*for the purpose of compelling employees to agree to terms/conditions

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58
Q

When is a strike or lock-out illegal?

A

A strike or lock-out is

illegal while a collective agreement is in operation

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58
Q

When is a strike or lock-out illegal?

A

A strike or lock-out is

illegal while a collective agreement is in operation

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59
Q

Who can go on strike or be locked out?

A

All employees represented by union
may legally strike or be locked out by an employer

(except those employed as firefighters and police officers who do not have the right to strike)

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60
Q

Must there be a strike or lock-out VOTE?..

before a strike or lock-out can take place?

A

Yes, a strike or lock-out vote taken by secret ballot MUST precede any strike or lock-out action.

All employees in union entitled to vote
majority must vote in favour in order

lock-out vote only necessary where an employers’ organization is involved

vote to ratify the employer’s offer of proposed CA & a strike vote may be combined together on a single ballot.

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61
Q

When a majority votes in favour of a strike or lock-out,

must there be a strike or lock-out?

A

No
just because a majority votes in favour
the bargaining agent or employers’ organization is not obligated to declare a strike or lock-out.

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62
Q

When can a strike or lock-out vote take place?

A

No strike or lock-out vote may be held until 9 days have elapsed

(7 day waiting period plus 2 day mailing period) after the Minister has decided not to appoint a conciliation officer or a conciliation board.

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63
Q

Must advance notice be given before strike or lock-out activity?

A

Yes written notice 24hours prior

By union or an employer

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64
Q

Bad Faith Bargaining

A

An allegation that one of the parties deliberately breached its obligation to sincerely attempt to reach a CA

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65
Q

Bargaining Agent

A

certified union that has been granted rights under labour legislation to act on behalf of a bargaining unit and to be the exclusive agent for those employees. The employer is obligated to negotiate with the bargaining agent and cannot negotiate with individual employees in the bargaining unit.

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66
Q

The industrial society thesis

Three primary arguments

A
1) (contrary to capitalist theory) working class/capitalist division is out dated
Middle ( white collar, managerial, professionals) class increases..Shift toward
Meritocratic society ( intellectual are chosen and move ahead based on achievement)

2) growth of corporations/diffused ownership, mangers focus more on maximizing operational efficiency rather maximizing $

3) growth of unions post war enable workers to confront managers as equals introduces Democracy to workplaces
In effective helping stabilize industrialism

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67
Q

Post Industrial Society

Woodward blauner thesis

A

Post-industrial society is a concept in sociology describing
a certain stage of society’s development when the
service sector generates more wealth than the manufacturing sector
of the economy.

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68
Q

The industrial society thesis

And

Post- industrial thesis (Woodward /blauner)

Major differences

A

.1) degree of optimism

Industrial acknowledges the labour/mngmt conflict and need for unions

Post industrial assume an end to conflicts and sees little need for unions, sees union roles as fostering cooperation and helping workers economically

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69
Q

Industrial capitalist theory

A

Middle ground between capitalism and industrialism thesis

German socialist

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70
Q

/ industrial capitalism thesis
Max weber believes

Four reasons for social and economic actions

A

1) traditions
2) values
3)affect
4)rationale calculation
( most efficient need for a given end )

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71
Q

Max weber/ industrial thesis

Bureaucracy model?

A

Hierarchy led by specialization not personalization
Run by professional managers not owners/politicians

Thus important
Managers authority exercised rationally
Legal systems viewed as legitimate
Then workers will conform and not be subordinate

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72
Q

Sources of conflict

A

1) underlying

2) contextual

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73
Q

Underlying sources of conflict

A

Fundamental to labour management relation

1) legal alienation
2) objective interests
3) nature of employment relation
4) nature of employment contract

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74
Q

Contextual sources

A

Variable

Dependent on country, organization, region, industry ect

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75
Q

Legal alienation

A
Modern capitalist (85% Canadians work for someone )
Workers do not control/have legal ownership  hence legally alienated
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76
Q

Objective interest conflicts

A

Firms managed to maximize profits

Employees maximize pay for as little work as possible

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77
Q

Nature of employment relation

A

Delegates downwards
In Canada, workers have few rights to participate in managerial decisions, in most cases can only react (quit, strike, grievances ect)

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78
Q

The nature of employment contract

A

Is it were possible to have a highly detailed specific of exact duties, conflict would only exist when renegotiating contract

Often details not available more "psychological contract"
Employers violate it by introducing changes with consulting employees
Hence employees(and unions) feel insecure, distrustful
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79
Q

Contextual sources of conflict

Three sources identified:

A

1) broader social inequalities
2) labour market experience
3) experience of work itself

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80
Q

Broader social inequalities

A

Average income increased 2.5x in last 60yrs
47%think adequate
36%moderately adequate
Only 17% think inadequate

Hence less need for unions, which is driven by economic deprivation and inequalities ?
Yet the rich get richer and employees struggle to get ahead

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81
Q

The labour market experience

A

Improved working conditions for employees
Unions, employment standards, OH&S, human rights& employment equity
Cut backs eroding system, but still less oppressive and cohesive than past

UnEmployment remains 6%(documented)
Only 4/10 unemployed qualify for benefits

Middle income stagnant

Considerable insecurities re job stability and distrust of future govt help

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82
Q

The nature of the work

A

Employers :minimize skill requirements to minimize wages&maximize control
: intensify work to max worker output, narrow and menial task focused
(Causes employee stress, overload and alienation)

Workers generally view job favourably, chosen because of challenges or pay
But are powerless , stressed, fatigue and experience coercion

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83
Q

sources conflict 1) underlying2)contextual

in summary..

A

they exist in combination and feed off each other

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84
Q

Sources of Cooperation

A

Coercion (must act in ways that are not contradictory to mngmt wants
consent employee believes mngmt rights and the system

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85
Q

manifestations of conflict

A

Strikes (collective voice)
only legal if contract expired and negotiations stale
Wildcat strike
negotiation of order (psychological contract).., when broken work to rule, ban on OT
coping behaviours (drug use, horse play)

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86
Q

progressive HRM practices

A

mngmt attempts to obtain cooperation and consensus with labour to maximize loyalty through incentives

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87
Q

the coercive drive system

A

1870 - 1900’s

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88
Q

1870’s to 1900’s

A

growth in factories, coercive drive, modern labour movement,growth of unions

89
Q

coercive drive system

key role in growth of unions

A

factories got bigger=owners hired supervisors/gang bosses=pd by ouput=
increased pressure on employees max work/min pay= personal relationships lost

90
Q

coercive drive employees

A

maltreatment ,long hours, no job security

increased worker resistance &alienation

91
Q

systematic soldering

A

workers pulled the weight of those who couldn’t

92
Q

Knights of Labour

A

USbased 1869. Did not believe in workplace struggle/strike

wanted to restrain mngmt rights, educate workers to make good political elected choices, have mutual obligation

workplace issues went unaddressed
Underestimated power of employer
Led strikes as last resort which confused employees
(Reform orientated philosophy ) knights of labour ends/collapses 1887

93
Q

TCL

Trades and Labor Congress

A

merged w/remainder knights(Canada) primary purpose vehicle for annual mtgs of worker reps. Share policies passed&try to do same in own jurisdictions

94
Q

Craft Unions

A

organized by skills IE; mechanics, carpenters

95
Q

Labour history
Many believe peaked in 1970’s ( bureaucratization / rationalization process)
Since we are seeing the emergence of a new era

A

Others feel
With the increasingly larger scale of EVERYTHING
(Labour movement, work orginazations, govt, factories, technologies)

labour/mngmt relations have become increasingly bureaucratized

96
Q

Historical development

And growth ;

A

Increased conflict has typically been associated with increased growth

When periods have been calm associated with limited growth

97
Q

Particular importance in labour history

Durning (intentionally or not) management intro of change of skills/pace

A

Workers attempts to protect, jobs, wages and working conditions

98
Q

Governments attempt to maintain status quo
While responding to worker and union demands, of rights and protection
Result=

A

Altered status quo for government

Largely the reason
various rights/protection of workers are enjoyed post worl war 2(1945)

99
Q

Early industrialization era

A

1870-1900
Early 19th century

  • rise in factories
  • development of capitalist( owner for profit) employment relation
    (Old relationships gone, conflict more apparent, hierarchy grows, work becomes fragmented and “routine”
  • ” fair days work” begins
    -labour movement emerges
100
Q

1850s

Infrastructure starts with railways, canals, ect

A

Trades expand

Division of labour increase

101
Q

1870-1880
Industrialization process gets really going..
Growth in ?
Emergence of? & .

A

Growth inFactory work

Emergence in
Coercive drive system & labour movement

102
Q

Coercive drive system

A

Max work for min dollars

Factory owners hired middle managers/gang bosses with full reign on hiring/discipline/firing

These middle strata supervisors paid by output

103
Q

Cons of coercive drive system for owners

A

Chaotic work places due to poor mngmt techniques

Increased worker alienation/resistance resulting in decreased output

104
Q

1798 earliest union (mutual benefits)

1870’s working class orginazations establish in Canada

1880 Modern labour movement emerges

A

Growth in firm (less interaction with workers)
Employer try to lower standards and reduce skills

Growth in unions
Emergence in labour federations

105
Q

AFL
American federation of labour (1886)
Philosophy ?

A

(Made up of mostly craft unions)
Job conscious/ business/ bureaucratic style of unionism
Focused on CBA and employer/employee relationships
Outlawed dual unionism

106
Q

AFL member unions..spread to Canada because?

A

In an tempt to stop non union/cheap labour north of USA
That would cause increase pressure on US unions to lower wages /violate standards
Marks the beginning of USbased international unions dominating in Canada

107
Q

Management Era 1900-1929

Labour era late 1800’s

A

1) increase coercive practice
2) development of techniques for controlling work process
3) adopting progressive practices (in attempt to establish pre industrial like employee/employer relations)

108
Q

Coercive union avoidance practice

A

Union activists were fired, beaten, blacklisted..this became more sophisticated in early 1900s with
Spies, detectives, moles, violence was encouraged to discredit union
-scabs were hired during strikes
-“yellow dog contract” workers fired if they joined a union

109
Q

Scientific management process

A

(Fredrick Taylor)
Late 1800s
Application of science principles to work & labour mngmt
Time & motion studies
Fair days work
Bonus to meet or exceed quota &combat resistance

110
Q

Time and motion studies

A
(1874)
Done by "trained experts"
Work broke into tasks
Meant to increase specialization (hence division of labour )
Eliminate inefficiencies 
Assign "daily quota" "fair day's work"
111
Q

think do dichotomy

A

Managers think

Workers do

112
Q

Paternalistic managerial practice

A

(Based on pre industrial assumptions that managers took care of workers)
Started in 1900s (moral concerns of employers and pragmatic/sensiblerealestic reasons)
1920’s widespread d/t labour unrest post world war1

113
Q

Paternalistic management practice include:

10*

A
Join labour/mngmt
Profit plans(bonus based on productivity/profit)
 Benefits iePension/holidays
Open door policies ( employees can take probs to seniors)
Health/safety programs
EaP programs ( personal issues)
Long term job security
Lengthy service awards
Company sponsored parties 
Company sponsored housing/stores
114
Q

Lengthy coal strike in 1906
(1300strikes in one decade)
..government enactment of
________?_____ law

A

IDIA

Industrial Disputes & investigation Act 1907

115
Q

I D I A

A

Forced workers and employers to get an independent opinion on the issue, and wait ( cool down) for decision before strike was allowed

Required*conciliation before strike

Pros and cons
Weakened employer purchasing power
Gave employer time to prepare for strike

116
Q

OBU

ONE BIG UNION

A

Most of western Canada and Northern Ontario

117
Q

1919 most famous event in Canadian history

A
The Winnipeg general strike
6weeks, union and non union workers
Crushed when RCMP were called in and started firing in to a crowd
30wounded, two died
Thousands fired
Blacklisted/harassed 
Strike leaders deported or jailed
118
Q

Two reasons for the significance of

OBU
&
Winnipeg General Strike

A

*workers gained self awareness
“class” was identified

Beginning of
*an end to craft unions
And resurgence of industrial unions

119
Q

1929 Great Depression
1930-1940’s institutionalization of conflict

End of an era of capitalism
High unemployment
Employer distrust
Birth of?

A
Union organizing 
Industrial unionism
Two new labour federations
CIO congress for Industrial Organization
CCL Canadian congress of Labour
120
Q

Growth of unions bigger in USA after depression

Due to?

A

NLRA
National Labour Relations Act in the USA
(Provided worker rights/protection)

121
Q

The new deal
Wagner act

Soon to be Canadian version

A

labour protection for forming unions

122
Q

PC1003

A

Canadain version of the Wagner act

Combined p1003 with IDIA = IRDIA INDUSTRIAL RELATIONS DISPUTE INVESTIGATIONS ACT

123
Q

IRDIA

A

INDUSTRIAL RELATIONS DISPUTE INVESTIGATIONS ACT

P1003 and IDIA combined

124
Q

Human relations

1930’s 40’s

A

Created anti unionism ( inion not needed if employee social needs met)
High performance /high work
progressive practices

125
Q

Grievance /arbitration system

Years?

A

1950- early 1960’s

126
Q

Mature fordism

A

Workers maximize output with stability /productivity

For exchange of steady improvement of wages

127
Q

PSSRA

Public Service Staff Relations Act

A

Collective barging rights for federal public servants

128
Q

HRM

A

High performance Model

Workers empowered to share apply knowledge hence increase quality

129
Q

Public service staff relations Act (1967)

(Growing unrest in public sector hence govt pressure to create this)
1960-70’s 1) workers wanted more because of past history of growth
2) disconnect with authoritarians of work organizations and work itself
3)inequalities noticed particularly with women
4)increased social/political consiuosness

A

Federal government workers covered with collective bargaining

130
Q

1960,s

Post war accord

A

Growing competitive labour pressure/costs
Declining profits and productivity
Rising inflation

131
Q

Three types of WORKPLACE STRUCTURE

ABA

A

Autocratic
Bureaucratic
Autonomic

132
Q

Autocratic

Workplace structure

A

Managers personally allocate and direct work
Monitor and evaluate workers
Determine rewards and discipline

133
Q

Bureaucratic
Workplace
Structure

A

Employees subject to lower degree of DIRECT authority
But restrained under technical design of work, policies/procedures which forms
The basis of monitoring rewarding and discipline

134
Q

Autonomic
Workplace
Structure

A

Employees have a high degree of autonomy

Rewarded and disciplined by performance

135
Q

Three types of MANAGERIAL authority

ACE

A

Accommodative
Consociative
Exploitive

136
Q

Exploitive Managerial authority

A

Managers have no interest in employees

Simply seek to pay as little as possible and get as much work out of them as possible

137
Q

Accommodative managerial authority

A

Managers recognize employee goals/expectations

DTA them as they deem necessary

138
Q

Consociative managerial authority

A

Managers try to blend employee ideas, and adopt extensive programs with their own
and attempt to establish worker loyalty

139
Q

Examples of bureaucratic accommodative practices and policies
(5)

A
  1. Employee selection criteria, job classification , rate of pay
  2. Employee training and development programs
  3. Handling of disciplines/rewards
  4. Grievance process;
  5. prep for/conduct of collective bargaining (if there’s a union)
140
Q

Internal labour markets

A

Workers advance with the same employer
With ladders, or department wide shifting ie: shipping department

  • build SENORITY
  • give and take relationship
  • works well if management keeps up so does workers
141
Q

Union substitution

A

Non union establishment

That practices like a union, with wages/benefits

142
Q

Internal justice system

A

Similar to a grievance, in a non union environment

Sounds friendltm

143
Q

Autonomic/consocitive practice

MANAGERIALIST perspective
Hrm

A

Workplace participation, employee involvement, teams

Creates consensual cooperative relationship

144
Q

High performance practice

A

“New” workplace practices

145
Q

HRM practices

A
  • selection for job process focused on attitude/values of employee
  • performance appraisals
  • career planning
    Training “soft skills” team building, ect
    Continuous learning
    -performance based pay and promotion
146
Q

Job design reforms

Autonomic workplace design

A

1) job enlargement, greater variety/more meaniful work
2) job enrichment increase challenge, increased personal growth
3) job rotation move around to better understand all departments

147
Q

Participatory reforms

A

Quality circles , employees participate in decisions to improve working conditions

148
Q

Labour management committees

A

Worker reps and management

Meet to discuss, work place issues, safety issues, training

149
Q

Joint steering comittee

A

Problem solving and decision making employee and managers

Upcoming decisions /projects

150
Q

Team meetings

Town hall meetings

A

Information sharing

151
Q

Information sharing practices

A

Newsletters
Suggestion systems
Surveys

152
Q

Union substitution

A

Employer adopts many of the practices

Comparable rate and benefits of others in the region

153
Q

High performance model

J
P
C

A

Job design reforms (autonomic workplace design)
Participatory reforms
Complimentary HRM practices

154
Q

Job design (HPM)
E
E
R

A

Job;
Enlargement (more variety of work)
enrichment ( increased challenge opportunity for personal growth)
Rotation float different departments to develop better understanding

155
Q

Participatory reforms

A
Problem solving groups(quality circles)
Team huddles 
Town hall meetings
Labour management meetings
Steering committees
Newsletters 
Attitude survey
156
Q

Complementary HRM practices

A

Job security gets high level of commitment from workers
Workers view the long run(big picture)
Lay offs only if absolutely necessary, big severance packages and help finding employment

Job design (enlargement /rotation/enrichment)
Participatory reform ( improvement committees)
Assist The HRM model in the complementary HRM practices
Cross training /multi skilled employees
157
Q

TQM

Total quality management

A

Associated with HRM practices

Total quality is shared responsibility of employees

158
Q

Workplace re-engineering

A

Change /restructuring to cut costs and improve flexibility

159
Q

Autonomic consociative practice AND UNIONS (HRM)

Premised on emloyee/mngmt interest comparable, conflict contributed to faulty mngmt

A

HRM rejects union CB
HRM practices contrary to gains unions made for employees
HRM breaks down jobs ,broadens tasks can increase workload/rules
HRM controls info employees receive/breaks down union

160
Q

Autonomic consociative practice AND NON UNIONS (HRM)

A

HRM practices ie
Selection process weed out ; applicans that union sympathizes

Internal justice system, last say is employer, no arbitration “neutral party”

Participatory system, appear to substitute for union, with joint committees , but employer has final say

161
Q

Both set off early warning systems that detect and ward off employee dissatisfaction before need for union is sought

A

Autonomic/consociative

Bureaucrative accommodative

162
Q

Two models emerged in 80’s 90’s

HRM ( development of human resources mngmt of ideas/ strategies/)
And
High performance Model

A

HRM strategic competitive contribution as long as worker norms ALIGNED same
Achieved thr, selection, monitoring, appraisals, performances based pays

High performance model
Focuses on work process, team based, workers empowered through participatory and job redesign( broader tasks) forums

163
Q

High performance practices and the worker

A

Positive- workers develop skill/ provide input

Negative - peer pressure with team work to keep up, work intestified and faster

164
Q

High performance practices and union

A

Pros
Union rep continues to advocate for workers rights while cooperating in partnership with employer
strengthens union

Cons
Union rep compromises rights of workers while in partnership with emloyer
Weekend union

165
Q

Autocratic/exploitive approach
(Coercive/drive emerged end of 19th century)

Bureaucratic/ accommodative approach
(Post war status quo, 50’s and 60’s)

Autonomic/consociative approach
(Capitalism 1920’s &hr school30’s)

A

1) mngmt practice/policies enforced, low tolerance, discipline without process
2) lower degree of authority over workers, conformity to rules, rewarded, monitored(discipline) accommodate worker goals and expectations when resaonable
3) mngmt /employees consensual cooperative relations, good wages, HRM practices ( quality circles, employee involvement)

166
Q

Neoclassical theory of management

A

Managers act as tho they own, goal is to maximize output and decrease costs

167
Q

Contingency theory

A

Most effect organization depends on size,technology, environment

168
Q

Labour process theory

A

Focusses on political side (radical perspective)
(Contingency / neoclassical focus on technical)

Capitalist relations, attempt to de skill, maximize output as in above, cause resistance rather than maximizing efficiency

169
Q
Stakeholder theory 
(Orthodox pluralist )
A

Views work organizations as contributors that get back various returns
Managers income closely tied to profits

170
Q

Decision process theory

A

Management rationality limited by time constraints, incomplete info, limited cognitive capacity
(Managers come form various backgrounds/ various values)

171
Q

Strategic choice model

A

Manager actions are determined by strategic higher level of management

172
Q

Technical economy

A

Minimize costs while maintaining technical requirements

173
Q

Political economy

A

Minimize costs related with political problems/motivating and controlling staff

174
Q

Five general functions

A

1) economic (neoliberal)
2) democratization (orthodox pluralist)
3) integrative ( managerial)
4) social democratic ( liberal reformist)
5) conflict/revolutionary ( radical)

175
Q

Economic union function

A

Wages, benefits

Compensation for work related injuries and health problems

176
Q

Democratization function

A

Quasi legal team
Union reps
Provide workers with “rights” and “freedoms”
Union runs from bottom up (represents many at bottom)

177
Q

Integrative Function

A

Sense of community
Voice, and opportunity for personal status within union
(High performance practices )union can assist fostering trust, making sure safeguards in place
Helps employee satisfaction, resolves conflicts, stay employed longer
Increases morale

178
Q

Social democratic function

A

Union organizing
Political involvement, lobbying govt for change
Alliance with other groups (diversity Caucasus )
Education of members re social and union

179
Q

Class/conflict Revolutionary function

A
Working class movement 
Class mobilization at workplace/political level
180
Q

Economic effects of union

A

(Neoliberal )
Raises wages /benefits
Interferes with managers
Lower profit , lower economic growth

(, orthodox pleurist)
Lower turnover
Better conditions

181
Q

Unions effect

A
Wages
benefits
Turnover
Productivity depends on managers 
Profits decreased
182
Q

Unions effect

A

Negative relatively small

Does not drive up inflation

183
Q

Effectiveness of Union

A

Economic, fairness of pay perceived
Better benefits

Democratic function
Involvement of workers(elections) fair

Integrative - job satisfaction
Social/democratic - reductions of inequalities
Conflict- unions viewed as disadvantaged against big employer
Overall-big efforts , small results d/t lack of power

184
Q

Amalgamated

A

Two locals joined together
Ie truckers, construction workers
Public sectors such as municipal , provincial

185
Q

Role of functions CLC

A

Represents unions to govt
Settles conflict between unions ( fines for raiding)
Maintaining code of ethics
Help fund CB, labour education, ect for smaller unions
Represents the canadian labour movement internationally (ilo)
(International labour organization )

186
Q

Labour laws

A

Rights of workers to join union

To CB

187
Q

Employment law

A

Deals with individual rights ( not collective)

188
Q

Labour board

A

Workers apply to have the right to CB

189
Q

Bargaining unit

A

Employees covered by CA

190
Q

Certification

A

Recognized as part of union

191
Q

Unfair labour practice

A

Undermine union organizing or activity

192
Q

Residual rights doctorine

A

Anything not covered by collective agreement is the sole right of the management

193
Q

Employment law

Five main components

A
Minimum standards
Human rights legislation 
Employment equity legislation
Health and safety legislation
Unjust dismissal law
194
Q

Minimum standards

A
Wages
Hours worked
Stat holidays 
Paid vacation
Pregnancy and parental leave 37/17 weeks
Compassionate care leave 8/16 weeks
Termination 1-2wks..or longer post 10yrs, 8wks
195
Q

Human rights

A

Prevent discrimination

Sex, color, age, gender

196
Q

Constructive dismissal

A

Change of job

Demotion

197
Q

Problem with public sector ( state is the employer)

A

State makes the laws that govern

Impose more restrictions on public sector

198
Q

The state controls monetary policies

A

The amount of money in the system

199
Q

Fiscal policies ( state controlled)

A

Policies to do with taxation and spending (can stimulate growth )

200
Q

Development of state policies

A

Repression pre1870’s ( unions illegal)
Containment 1870-1900’s ( relaxed, unions allowed 1872)
Paternalism 1900-1940’s ( state assisted w/conciliation Industrial Disputes Investigation Act IDIA1907)
Accommodation 1940-1970’s (rapid growth of labour, wide spread strikes after!WW11, state recognizes CB)
Retrenchment 1970’s-2000’s (quest for order/stability imposed rules to weaken labour movement )

201
Q

Neoliberal perspective

A

Unions need to curb there involvement politically, B/c they unduly influence change that works for special interest groups and not public as a whole

202
Q

MANAGERIALIST perspective

A

Generally not concerned with the state, unless its laws to strengthen mamngt practice

203
Q

Orthodox pluralist perspective

A

States role critical

Maintains balance of power with management/labour

204
Q

Liberal reformist perspective

A

Critical view of state

205
Q

Radical perspective

A

Instrumentalist view of state
Instrument of capital class

Structuralist view
Conflict between class ( different govts different strategies/spending )

Power resource theory

206
Q

Three theories of labour law

A

Majoritarianism, majority rules strike/CB/joking union
Exclusivity , single union should represent all workers
Voluntarism ,”free CB” to resolve mutually between employee and employer

207
Q

Three purposes of labour law
Democracy
Power balancing
Resolution of conflict

A

Orthodox pleurists
Democracy
Single CA
Free to negotiate

Hence underlies labour laws

208
Q

Certification

A

Begins with application

Excludes agricultural and domestics in some regions

209
Q

Bargaining unit

Criteria

A

Wishes of parties
Traditional methods of organizing
Community of interest

210
Q

Application for certification
Bargains unit identified
Certification vote

A

Discretionary certification

Ignore votes and certify on grounds of unfair labour practice

211
Q

Decertification

A

Union becomes inactiv e/ doesn’t represent adequately
Employer bankrupt
Employees petition
Workers vote

212
Q

Duty to bargain

A

Meet
Discuss and provide rationale
No distorting /misleading
No surface bargaining ( goin thru motion)
No “boulwarism” offering deals direct to employees

213
Q

Strike activity
Restrictions private(sometimes) public sector/ essential services
Compulsory arbitration in place of strike (1shot deal)
CA must be expired
Must have made good faith attempt to settle
Minister of labour must be notified (can require conciliation first)
Strike vote
Strike notice to employer2-4 days

A

Employer rights to strikes
Continued work, managers/outside workers/encourage staff to cross line

Restrictions during strike
Cannot obstruct exists
Need permission ( if break rules. Injunction could be filed)
Secondary picketing legal
Sympathy strikes (refusal to cross line) illegal

214
Q

Duty if fair representation

A

Equal rights

Not individual rights

215
Q

Management authority and rights

Neoliberals , MANAGERIALIST think unions restrict there right to manage

A

Residual rights

Anything not covered by CA is manager right

216
Q

Structure of CB

A

Single employer -single establishment -single union
Or
Single -multi-single
Or
Single employer -single establishment- multi union

217
Q

Master agreement

A

Covers broader issues

218
Q

Supplemental agreements

A

Cover issues that vary from sites

219
Q

Negotiating
Each party attempts to hide bottom line
Parent union constraints ( difficult to sell)
Managers ( pressure from execs )

A
Substantive issues (economic)
Procedural issues ( process/grievance /interactions)
Relational issues (integrative functions)
220
Q

Positive settlements zone

A

Two bottom lines over lap

If they do not
Negative settlement zone

221
Q

Negotiation start notice to 30-4months

Start 3weeks-4 months prior to expiry

A

Stages
Settling in ( initial demands)
Consolidation (longest, discuss concessions)
Finalization begins when strike deadline occurs
If agreed MOA signed memorandum of agreement