Basic Flashcards
1
Q
What is a good?
A
a good is a physical product e.g pencil case, ipad etc.
2
Q
what is a service?
A
a service is a intangiable such as a finance service or a bus journey
3
Q
what is customer?
A
a customer is someone who buys the product
4
Q
what is a consumer?
A
a consumer is someone who uses the product or service
5
Q
what does tangiable mean
A
tangiable means you can touch a certain good.
6
Q
what does intangiable mean?
A
intangiable means you can’t touch it e.g a service
7
Q
what is a service?
A
a service is something that isnt tangiable
