business employees and managing people Flashcards
advantage of multi-skilled workforce bb
business does not need to hire a person for every job role this reduced recruitment cost and unnecessary remuneration
work could be covered when employee is absent so output level is still maintained
reduced dependency on one person or one department
what is individual bargaining
negotiation between employee and employer on pay hours and job role
pay could be decided on how much a person is worth for the firm not everyone recieves same amount even if they had same job role
allows an employee to be productive
what is collective bargaining
employee represented by group of people or unions could be about pay or ethics
what is Taylors scientific management theory
Taylor believed that money is a big motivator for employees
employees get paid for the quantity they produce
maslows hierarchy of needs
basic physical needs ( water and food )
safety ( job security and safe environment )
social needs ( friendship and teamwork)
self esteem ( achievement )
self actualisation ( meeting potential )
business does these by providing a wage or salary to meet physical needs and puts them into teams to work together
herzberg
two-factor theory
one is hygiene
and other is being treated right so having good reputation and being noticed by the business
mayo’s human relation theory
managers need to improve communication with workers
and value their opinion
non financial motivation
delegation employees are given more responsibility
flexible working
consulting employees before decisions
what is autocratic style
leader makes the decision and the employees have to follow
what is democratic style
the leader encourages workers i participate in the decision making process they discuss issues with the workers and delegate responsibility
what is paternalistic style
employees are consulted before decisions are made
