Ch 1-3

Question 1

Instrumental goals

Answer 1

Getting others to behave in the way that we want.

Question 2

Linear communication model + it’s 7 aspects

Answer 2

Depicts communication as something a sender “does to” a receiver.

1. a sender- person creating the message
2. encodes- puts thought into symbols/ words
3. message- the information being transmitted
4. channel- the medium through which the message passes.
5. receiver- the person attending the message
6. decodes- makes sense of the message
7. noise- distraction that disrupts transmission.

Question 3

Transactional communication model + enviroments

Answer 3

Similar to the linear method, but uses the words communicator instead of sender and receiver. It has the message traveling back and forth between both parties.

Enviroments are fields or experience that affect how they understand others’ behavior.

Question 4

Communication

Answer 4

Communication (13) is a transactional process involving participants who occupy different but overlapping environments and create relationships through the exchange of messages, many of which are affected by external, physiological, and psychological noise.

Question 5

Relational Dimension

Answer 5

that expresses how you feel about the other person: whether you like or dislike the other person, feel in control or subordinate, feel comfortable or anxious and so on.

Question 6

Content Dimension

Answer 6

involves the information being explicitly discussed: “turn left at the next corner”

Question 7

Interpersonal Communication (quantitative vs qualitative)

Answer 7

Quantitative- ineraction between two people

Qualitative- treating one another as unique individuals

Question 8

Impersonal Communication

Answer 8

or Dyad the definition of interpersonal communication includes any interact between two people, usually face to face.

Question 9

mediated communication

Answer 9

channels provide many other ways to interact, instant messaging, emailing, blogging, twittering, and participating on social networking websites like facebook and myspace.

Question 10

Disinhibition

Answer 10

transmit message without considering their consequence can be especially great in online communication. Can take two forms: volunteer personal information & permanence.

Question 11

Cognitive Complexity

Answer 11

to describe the ability to construct a variety of frameworks for viewing an issue

Question 12

Self Monitoring

Answer 12

to describe the process of paying close attention to one’s behavior and using these observations to shape the way one behaves.

Question 13

Reflected appraisal

Answer 13

The theory that a person’s self-concept mirrors the way the person believes others regard him or her.

Question 14

Social Comparison

Answer 14

Evaluation of oneself in terms of or by comparison to others.

Question 15

Self-fulfilling Prophecy

Answer 15

An expectation of an event, followed by behaviors based on that expectation, that makes the outcome more likely to occur than would have been the case otherwise.

Question 16

Identity Management

Answer 16

The communication strategies people use to influence how others view them.

Question 17

perceived self

Answer 17

The person we believe ourselves to be in moments of candor.

Question 18

presenting self

Answer 18

The image a person presents to others.

Question 19

cognitive conservatism

Answer 19

The tendency to seek and attend to information that conforms to an existing self-concept.

Question 20

reference groups

Answer 20

Groups against which we compare ourselves, thereby influencing our self-concept and self-esteem.

Question 21

androgynous

Answer 21

Possessing both masculine and feminine traits.

Question 22

attribution

Answer 22

The process of attaching meaning to behavior.

Question 23

empathy

Answer 23

The ability to project oneself into another person’s point of view so as to experience the other’s thoughts and feelings.

Question 24

ethnocentrism

Answer 24

The attitude that one’s own culture is superior to others.

Question 25

gender role

Answer 25

Socially approved ways that men and women are expected to behave.

Question 26

halo effect

Answer 26

The power of a first impression to influence subsequent perceptions.

Question 27

interpretation

Answer 27

The process of attaching meaning to sense data

Question 28

narrative

Answer 28

The stories used to describe one’s personal world. 

Question 29

organization

Answer 29

The second stage in the perception process in which selected information is arranged in some meaningful way.

Question 30

perception checking

Answer 30

A three-part method for verifying the accuracy of interpretations, including a description of the sense data, two possible interpretations, and a request for confirmation of the interpretations. 

Question 31

pillow method

Answer 31

A method for understanding an issue from several perspectives rather than with an egocentric “I’m right and you’re wrong” attitude.

Question 32

punctuation

Answer 32

The process of determining the causal order of events.

Question 33

selection

Answer 33

The first stage in the perception process in which some data are chosen to attend to and others to ignore.

Question 34

self-serving bias

Answer 34

The tendency to interpret and explain information in a way that casts the perceiver in the most favorable manner.

Question 35

stereotyping

Answer 35

Categorizing individuals according to a set of characteristics assumed to belong to all members of a group.