Ch 7 Flashcards

1
Q

Conformity

A

a yielding to perceived group pressure by copying the behavior and beliefs of others.

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2
Q

social influence

A

the exercise of social power by a person or group to change the attitudes or behavior of others in a particular direction.

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3
Q

Independence

A

not being subject to control by others.

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4
Q

compliance

A

publicly acting in accord with a direct request

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5
Q

social power

A

the force available to the influencer to motivate attitude or behavior change.

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6
Q

obedience

A

the performance of an action in response to a direct order.

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7
Q

social norm

A

an expected standard of behavior and belief established and enforced by a group.

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8
Q

pluralistic ignorance

A

the tendency to think that everyone else is interpreting a situation in a certain way, when in fact they are not

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9
Q

normative influence

A

conformity, compliance, or obedience based on a desire to gain rewards or avoid punishments (outcome dependence)

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10
Q

informational influence

A

conformity based on the belief that others may have more accurate information.

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11
Q

theory of psychological reactance

A

the theory that people believe they possess specific behavioral freedoms, and that they will react against and resist attempts to limit this sense of freedom

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12
Q

anticonformity

A

opposition to social influence on all occasions, often caused by psychological reactance

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13
Q

minority influence

A

the process by which dessenters produce change within a group.

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14
Q

minority slowness effect

A

the tendency of those who hold a minority opinion to express that opinion less quickly than people who hold the majority opinion.

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15
Q

foot-in-the-door technique

A

a two –step compliance technique in which the influencer secures compliance t a small request, and then later follows this with a larger, less desirable request

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16
Q

reciprocity norm

A

the expectation that one should return a favor of a good deed.

17
Q

door-in-the-face technique

A

a two-step compliance technique in which, after having a large request refused, the influencer counteroffers with a much smaller request.

18
Q

thats-not-all technique

A

a two-step compliance technique in which the influencer makes a large request, then immediately offers a discount or bonus before the initial request is refused

19
Q

low-ball technique

A

a two-step compliance strategy in which the influencer secures agreement with a request by understating its true cost

20
Q

social impact theory

A

the theory that the amount of social influence others have depends on their number, strength, and immediacy to those they are trying to influence.