Ch.16 Flashcards Preview

Bus. 371 > Ch.16 > Flashcards

Flashcards in Ch.16 Deck (23):
1

Framework for study of motivation

Needs drive behavior, behavior drives rewards

2

Contemporary approach

Content theory-needs focused
Process theory-focus on thought process that influence behavior
Reinforcement theory-employee learning of desired work behavior

3

Content Theories

Maslow hierarchy of needs
Herzberg motivation needs hygiene and motivator
McClelland-need for (achievement,affiliation,power)

4

Hygiene Factors

Job security, organizational politics, relationships, working conditions

5

Motivator factors

Salary

6

McClelland acquired needs theory

Needs based on life experiences.

7

Process Theory

Adams Equity Theory- how fairly people are treated compared to others

8

If people do not feel equity

They will not be motivated

9

Equity is when

My inputs and outputs equal others IO

10

How is inequity corrected?

Change- inputs, outcomes, perceptions, leave job

11

Reinforcement theory- Law of Effect

Behavior that is reinforced gets repeated

12

4 tools of reinforcement

Avoidance learning
Positive reinforcement
Punishment
Extinction

13

Avoidance learning

Remove negative consequences after good behavior

14

Positive reinforcement

Applying rewarding consequence

15

Punishment

Unpleasant outcomes are imposed

16

Extinction

Withdraw positive reward so negative behavior will cease

17

Reinforcement Schedules

Continuous
Partial

18

Continuous

Every occurrence of good behavior is rewarded

19

Partial

Reinforcement only after some occurrences of good behavior

20

Structure of work 4 approaches

I'm not being paid enough for this
Compensation incentives push employe
Institute employee development prgram
Gauge intrinsic motivation for x or Y

21

Empowerment

Vision
Information
Relevant training
Power/authority

22

Engagement

Emotional commitment employee has to the organization and its goals

-care about work and company

23

Motivation

External or internal forces in a person that causes enthusiasm to pursue course of action