Change & stress management

Question 1

Forces of change (TESPWC) Tech, economy, social trends, Politics, workforce, competetion

Answer 1

i) Changing nature of the workforce: Workforce different due to- nationalities, gender, age, education, race, talent, ability, ethnicity, sexual orientation, lifestyle, values
ii) Changing Technology: rapid changes in technology has made changes in communication, way work is being performed now
iii) Economic shocks: economic meltdown, financial crisis, downsizing, unemployment
iv) Competition: world has become a global village; organizations have to be flexible, constantly innovate, mergers, acquisitions
v) Changing Social trends: consumers expectations & demands have changed, concern for environment has increased, organizations have adopted green practices
vi) World politics: changes in governments, changes in rules & policies, law & order

Question 2

Sources of stressors

Answer 2

1) Environmental- 1) Economic 2) Political 3) Technological
2) Organisational- 1) Task demands 2) Role demand ( conflict, overload, uncertainty)
3) Personal- 1) Family problems 2) Financial problems 3) Personality

Question 3

Coping w stress Individual approach

Answer 3

1) Better time management
2) Physical exercise
3) Relaxation training
4) Expanding social support network
5) Taking a sabbatical
6) Speaking to superiors
7) Detaching mentally from work setting

Question 4

Coping w stress organizational

Answer 4

1) Proper selection & placement
2) Training
3) Goal setting
4) Job redesign (enlargement, enrichment)
5) Reduction of role ambiguity (uncertainty)
6) Effective communication
7) Wellness program
8) Sabbaticals