Chapter 1

Question 1

What is organizational behaviour

Answer 1

field of study that investigates the impact that individuals, groups, and structure have on behaviour within organizations,

Question 2

which comes from the behavioural discipline of psychology?

Answer 2

learning

Question 3

Perception is the process by which individuals​ ______ and​ _________ their impressions to give meaning to their environment.

Answer 3

organize and interpret

Question 4

Individuals engage in​ __________ when they perceive others according to what they themselves are​ like, rather than perceiving others as they really are.

Answer 4

projection

Question 5

what are the determinants of personality

Answer 5

environment; heredity; situation

Question 6

Ted is very​ decisive, realistic,​ analytical, and logical. According to the​ Myers-Briggs Type​ Indicator, he would be referred to as​ a(n) ______________.

Answer 6

organizer

Question 7

Courtney is very​ skeptical, critical,​ independent, and determined. According to the​ Myers-Briggs Type​ Indicator, she would be referred to as​ a(n) ___________________.

Answer 7

visionary

Question 8

ccording to the​ Myers-Briggs Type​ Indicator, _______________ types are practical and they prefer routine and order.

Answer 8

sensing