CHAPTER 1 Flashcards

1
Q

Business

A

Any profit-seeking organization that provides goods and services designed to satisfy consumer’s needs.

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2
Q

Revenue

A

Money a company brigs in through the sale of goods and services.

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3
Q

Business Model

A

A concise description of how a business generates or intends to generate revenue.

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4
Q

Profit

A

Money left over all the costs involved in doing business have been deducted from revenue.

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5
Q

Competitive Advantage

A

Some aspect of a product or company that makes it more appealing to target customers.

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6
Q

Not-for-profit Organizations

A

Organizations that provide goods and services without having a profit motive, also called nonprofit organizations.

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7
Q

Business Mindset

A

Adopting an insider’s view of business with an appreciation for the decisions to be made and challenges that managers face.

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8
Q

Social Environment

A

Trends and forces in society at large.

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9
Q

Stakeholders

A

Internal and external groups affected by a company’s decisions.

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10
Q

Technological Environment

A

Forces resulting from the practical application of science innovations, products, and processes.

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11
Q

Economic Environment

A

The conditions and forces that affect the cost and availability of goods, services, and labor and thereby shape the behavior of buyers and sellers.

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12
Q

Gig Economy

A

Portion of the economy composed of people who work as independent contractors on a series of short-term projects or tasks.

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13
Q

Legal and Regulatory Environment

A

Laws and regulations at local, state, national, and even international levels.

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14
Q

Market Environment

A

A company’s target customers, the buying influences that shape the behavior of those customers, and competitors that market similar products to those customers.

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15
Q

Barriers to entry

A

Resources or capabilities a company must have before it can start competing in a given market.

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16
Q

Research and Development (R&D)

A

Functional area responsible for conceiving and designing new products.

17
Q

Operations Management

A

Management of the people and processes involved in creating goods and services.

18
Q

Information Technology (IT)

A

A functional area of business as well as the systems responsible for gathering, processing, and distributing information where needed throughout an organization.

19
Q

Professionalism

A

The quality of performing at a high level and conducting oneself with purpose and pride.

20
Q

Etiquette

A

The expected norms of behavior in any particular situation.

21
Q

Digital Enterprise

A

Any company that uses digital systems, as one of the foundations of its value-creation processes, regardless of what industry it is on or what products it makes.

22
Q

Disruptive Innovation

A

Development so fundamentally different and far reaching that it can create new professions, companies, or even entire industries while damaging or destroying others.

23
Q

Digital Transformation

A

Process of reimagining a company’s business model and operations to become a digital enterprise.