Chapter 1

Question 0

Channel

Answer 0

The medium through which a message passes from sender to receiver

Question 1

Asynchronous Communication

Answer 1

Communication that occurs when there’s a time gap between when a message is sent and when it is received.

Question 2

Communication

Answer 2

The process of creating meaning through symbolic interaction

Question 3

Communication Competence

Answer 3

The ability to maintain a relationship on terms acceptable to all parties

Question 4

Coordination

Answer 4

Interaction in which participants interact smoothly, with a high degree of satisfaction but without necessarily understanding one another well

Question 5

Coordination

Answer 5

Interaction in which participants interact smoothly with a high degree of satisfaction but without necessarily understanding one another well.

Question 6

Decoding

Answer 6

The process in which a receiver attaches meaning to a message

Question 7

Disinhibition

Answer 7

The tendency to transmit messages without considering their consequences

Question 8

Dyad

Answer 8

A two-person unit

Question 9

Dyadic Communication

Answer 9

Two-person communication

Question 10

Encoding

Answer 10

The process of putting thoughts into symbols, most commonly words

Question 11

Environment

Answer 11

Both the physical setting in which communication occurs and the personal perspectives of the parties involved.

Question 12

Feedback

Answer 12

The discernible response of a receiver to a sender’s message

Question 13

Flaming

Answer 13

Sending angry and/or insulting emails, texts and website postings

Question 14

Interpersonal Communication

Answer 14

Communication in which the parties consider one another as unique individuals rather than as objects. It is characterized by minimal use of stereotyped labels; unique, idiosyncratic social rules; and a high degree of information exchange

Question 15

Intrapersonal Communication

Answer 15

Communication that occurs within a single person

Question 16

Linear Communication Model

Answer 16

A characterization of communication as a one-way event in which a message flows from sender to receiver.

Question 17

Mass Communication

Answer 17

The transmission of messages to large, usually widespread audiences via broadcast means (radio, TV), print (newspapers, mags, books) multimedia (CD, DVD, WWW) and other forms of media such as recordings and movies.

Question 18

Mediated Communication

Answer 18

Communication sent via a medium other than face-to-face interactions (phone, email, IM) it can be both mass and personal

Question 19

Message

Answer 19

A sender’s planned and unplanned words and nonverbal behaviors

Question 20

Noise

Answer 20

External, physiological and psychological distractions that interfere with the accurate transmission and reception of a message.

Question 21

Organizational Communication

Answer 21

Communication that occurs among a structured collection of people in order to meet a need or pursue a goal.

Question 22

Public Communication

Answer 22

Communication that occurs when a group becomes too large for all members to contribute. It is characterized by an unequal amount of speaking and by limited verbal feedback.

Question 23

Receiver

Answer 23

One who notices and attends to a message

Question 24

Richness

Answer 24

A term used to describe the abundance of nonverbal cues that add clarity to a verbal message

Question 25

Sender

Answer 25

The originator of a message

Question 26

Small Group Communication

Answer 26

Communication within a group of a size such that every member can participate actively with the other members

Question 27

Social Media

Answer 27

Digital communication channels used primarily for personal reasons, often to reach small groups of receivers

Question 28

Symbol

Answer 28

An arbitrary sign used to represent a thing, person, idea, event, or relationship in ways that make communication possible.

Question 29

Synchronous Communication

Answer 29

Communication that occurs in real time

Question 30

Transactional Communication Model

Answer 30

A characterization of communication as the simultaneous sending and receiving of messages in an ongoing, irreversible process

Question 31

Web 2.0

Answer 31

A term used to describe how the Internet has evolved from a one-way medium into a “masspersonal” phenomenon