Chapter 10 Organized Labor and the Fire Officer

Question 1

In municipal fire departments what influences the following:

• wages
• working conditions
• other aspects of the work environment

Answer 1

Labor management relations

Question 2

-Local labor contract
-municipality’s personnel regulations
-fire departments rules, regs and procedures
These define whose supervisory activities?

Answer 2

The fire officers supervisory activities are defined by these

Question 3

• Various working conditions
• promotion/assignment practices
• problem solving procedures

These agreements are covered by a _______?

Answer 3

These agreements are covered by a labor contract

Question 4

What was established Feb 28, 1918 and is the largest fire service labor organization in the US

Answer 4

IAFF

Question 5

• to obtain pay raises
• to establish the 2 platoon 12 hour workday
• ensure promotions were based on merit not political affiliations

These were the original objectives of what organization?

Answer 5

IAFF

Question 6

-improved protective gear
-safer firefighting equipment
-improved training programs
-advanced techniques in emergency incident operations
-process established to handle grievances
These are all benefits from what?

Answer 6

benefits from union advocacy

Question 7

What is the basis to establishing a strong supervisor/employee relationship?

Answer 7

Communication

Question 8

• one on one meetings
• regular company meetings
• work together to solve disagreements
• if you and a firefighter do not get along, list areas in which you can succeed together
• the fire officer and the fire fighter must have trust

These are examples of what?

Answer 8

communication

Question 9

The most successful fire departments put significant effort into managing these relationships

Answer 9

Positive labor-management relations

Question 10

What is usually viewed as vital by both management and labor?

Answer 10

public support

Question 11

What is intervention of a neutral third party in an industrial dispute?

Answer 11

Mediation

Question 12

What has the objective to enable the two sides to reach a compromise solution to their differences. a mediator usually sees representatives of both sides separately and then together?

Answer 12

Mediation

Question 13

Who must follow all established rules, regs and procedures and is generally the first contact between workers and the organization?

Answer 13

Fire officers/supervisors

Question 14

What is a dispute, claim or complaint involving the labor agreement or personnel regulations?

Answer 14

Grievance

Question 15

What procedure specifies a process and timeline to resolve a matter?

Answer 15

Grievance procedure

Question 16

An employee can contact a union rep at any time to discuss the situation. What does the union rep act as for the individual or group that submitted the grievance?

Answer 16

The union rep acts as an advocate