Chapter 11 Deployment and Maintenance

Question 2

Systenn change-over strategies

Answer 2

New system replaces old system systematically
DIRECT CUTOVER
both old and new system runs simultaneously for a period
PARALLEL OPERATION
New system is introduced, in just one branch of an organisation
PILOT OPERATION
New system is added a but at a time
PHASED OPERATION

Question 3

Software Maintenance

Answer 3

• Process of modifying a software system or component after delivery to correct faults and improve performance, and adapt to a changed environment

Question 4

Maintenance Tasks

Answer 4

• Maintenance expenses
• Maintenance activities
• Corrective maintenance
• Adaptive maintenance
• Perfective maintenance
• Preventive maintenance

Question 5

Maintenance Management

Answer 5

• The maintenance team
  1. System administrator
  2. System analysts
  3. Programmers
  4. Organisational issues
  5. Maintenance Request
  6. Initial determination
  7. System review committee
  8. Task completion
  9. User notification
  10. Establishing priorities