Chapter 12-Ethics

Question 1

Ethics

Answer 1

systematic thinking about moral consequences of decisions (potential harm to stakeholders)

Question 2

stakeholders

Answer 2

in/out people potential to be affected by organizational decisions

Question 3

ethics in organization

Answer 3

top management see ethics> lower mgmt
undergraduate student > MBA students
women > men
Older people (risk averse) > younger people

Question 4

common themes of ethical issues

Answer 4

• honest communication
• fair treatment
• special consideration
• fair competition
• responsibility to organization
• corporate social responsibility
• respect for law

Question 5

Causes of unethical behaviour

Answer 5

gain
role conflict
strong organizational identification
competition
personality
organizational and industry culture

Question 6

Gain

Answer 6

role of temptation, compensations around high bonus and no punishment

Question 7

Role conflict

Answer 7

bureaucratic role as organization employee goes with one’s role as member of profession -> ethical conflict and that is solved in unethical matters

Question 8

Strong organizational identification

Answer 8

lead employees to try to “help” the company unethically

Question 9

competition

Answer 9

rigid competition for scarce resources

Question 10

Personality

Answer 10

cynical + external locus of control = less ethical
high need for personal power = unethical
strong economic values = unethical
morally engaged = ethical

Question 11

organizational and industry culture

Answer 11

and subculture can influence ethics
conduct of others
corporate culture can punish or reward a behavior

Question 12

whistle blowing

Answer 12

current/former member of organization discloses illegitimate practices to some person/organization that can correct (with power rarely blow)

Question 13

Sexual harassment

Answer 13

unethical behaviour from abuse of power and perpetuation of gender imbalance

Question 14

sexual harassment is most prominent n

Answer 14

hostile work environment, male dominated industry and where men keep their dominance

Question 15

sexual harassment also by clients and customers

Answer 15

TRUE

Question 16

sexual harassment more likely to be lived by women

Answer 16

with masculine traits: independence, assertiveness and dominance

Question 17

deaf ear syndrom

Answer 17

inaction of organization in the face of sexual harassment charges

Question 18

why do organizations fail to respond (Sex hara)

Answer 18

inadequate policies/procedures to manage

defensive managerial reactions

Question 19

Responding to sexual harassment

Answer 19

examine characteristics of deaf ear org
encourage mgmt support and education
stay vigilant
take immediate action
create a state of the art policy
clear reporting procedures

Question 20

organizations that are responsive to sex hara have

Answer 20

top management commitment
provide comprehensive education programs
continuously monitor work environment
respond to complaints in thorough and timely matter
clear policies and reporting procedures