Chapter 15: Characteristics Flashcards
1
Q
What are the 6 Characteristics of Bureaucracy
A
- Hierarchy
- Increased Productivity
- Specific Authority
- Goal Orientation
- Impartiality
- Measurement of Productivity for Success
2
Q
Follows a chain of command from bottom to top
A
Hierarchy
3
Q
Strict division of Labor
A
Increased Productivity
4
Q
Clear lines of authority between workers and supervisors
A
Specific Authority
5
Q
Determines structure, rules, and authority for structure to get things done
A
Goal Orientation
6
Q
Employees are treated fairly based on merit
A
Impartiality
7
Q
Clients are served equally without discrimination
A
Impartiality
8
Q
Performance matters the more
A
Impartiality
9
Q
Work and action is evaluated based on outlines rules and expectations
A
Measurement of Productivity for Success
