Chapter 2 Flashcards

1
Q

Calculate

A

the ability to work with numbers

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2
Q

Active Listening

A

the skill of paying attention and interacting with a speaker

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3
Q

Distractions

A

turn your attention away from something to which you should be paying attention

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4
Q

Work Ethic

A

a personal commitment to doing your very best as part of the team

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5
Q

Flexibility

A

the ability to adapt willing to changing circumstances

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6
Q

Leadership

A

the ability to motivate others to cooperate in accomplishing a common task

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7
Q

Prioritize

A

to put things in order of importance

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8
Q

Networking

A

making use of all your personal connections to achieve your career goals

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9
Q

Trade Publications

A

professional magazines and newsletters by and for the food service industry

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10
Q

Job Lead

A

possible employment opportunities you keep on file

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11
Q

Resume

A

a written doc. that gives a potential employer info. about the employee

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12
Q

Job Interview

A

your “in person” opportunity to convince an employer to hire you

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13
Q

Key Words

A

significant words that make it easier for employers to search for relevant information about your skills

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14
Q

Workers Compensation

A

compensation (money) to cover medical expenses and lost wages when injured on the job

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15
Q

Repetitive Stress Injuries

A

potentially disabling ailments that develop among workers who must perform the same motions repeatedly

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16
Q

Minimum Wage

A

the lowest hourly amount a worker can earn

17
Q

Compensatory Time

A

compensation for overtime work

18
Q

Labor Union

A

an organization of workers that act as the voice of their members in collective bargaining

19
Q

Discrimination

A

unfair treatment based upon age, race, religion, gender, disability, and among others

20
Q

Sexual Harassment

A

any unwelcome behavior of a sexual nature is prohibited in workplace

21
Q

Probation

A

time that gives your employer a chance to monitor your job performance closely to confirm you can do your job

22
Q

Deductions

A

money withheld from your gross pay for taxes, insurance, and other fees

23
Q

Empathy

A

putting yourself in another person place to understand how he or she feels

24
Q

Ethics

A

internal guidelines for distinguishing right or wrong