CHAPTER 3 Flashcards

1
Q

is a set of principles relating to the roles of planning, coordinating, directing and regulating and the implementation of those principles in the efficient and effective use of physical, financial, human and information capital to achieve organizational objectives.

A

MANAGEMENT

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2
Q

According to him, Management is set of activities directed at the efficient and effective utilization of resources in the pursuit of one or more goals

A

Van Fleet and Peterson

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3
Q

According to him, Management is Working with human, financial and physical resources to achieve organizational objectives by performing the planning, organizing, leading and controlling functions

A
  • Megginson, Mosley and Pietri
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4
Q

According to him, Management is is a problem-solving process of effectively achieving organizational objectives through the efficient use of scarce resources in a changing environment

A
  • Kreitner
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5
Q

According to him, Management is is an art of knowing what to do, when to do and see that it is done in the best and cheapest way

A
  • F.W. Taylor
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5
Q

According to him, Management is an art of getting things done through and with the people in formally organized groups. It is an art of creating an environment in which people can perform and can cooperate towards attainment of group goals.

A

Harold Koontz

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6
Q

“Managing is forecasting and preparing, arranging, directing, managing and regulating,” says

A

Henri Fayol

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6
Q

describes management as “transforming capital into value.”

A

Fredmund Malik

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7
Q

as “a weak force, under pressure to achieve results and endowed with the threefold power of constraint, imitation and imagination, operating at subjective, interpersonal, institutional and environmental level.”

A

Ghislain Deslandes

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7
Q

began with the sole purpose of attaining an objective Further, it is specifically done in order to:
The purpose are:
1. rise clients’ satisfaction with the services the company provides.
2. develop personnel experience, abilities and capacity, or
3. accomplish a particular goal or goal.

A

Management as a Process

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8
Q

as a mechanism often includes interrelated processes by which management within an entity manages and controls the organization’s resources to achieve desired outcomes.

A

Management

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9
Q

This requires not only managing and using financial resources alone, but also human resources, as they are also important to an organization in order to achieve its stated objectives.

A

Management

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9
Q

is the practice of recording personnel’s day-to-day accomplishments in an order in which they are done.

A

Task management

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10
Q

It is a key to an organization’s success, as it helps to monitor the organization’s course and maximize its work efficiency.

A

Task management

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11
Q

is a person in the organization who directs the activities of others. They perform their work at different levels, and they are called by different names.

A

manager

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12
Q

TYPES OF MANAGER

A
  1. The First Line Managers
  2. The Middle Level Managers
  3. The Top Managers
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13
Q
  • They are usually called supervisors or in a manufacturing they may be called foremen.
A

The First Line Managers

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14
Q
  • These comprise all management levels between the organization’s supervisory level and top level. Such managers may be called functional managers, heads of plants, and managers of projects,
A

The Middle Level Managers

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15
Q
  • They are the ones responsible for making organizational decisions and setting policies and strategies which affect all aspects of the organization. Such individuals may be named vice-president, managing director, chief executive officer or board chairman etc.
A

The Top Managers

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16
Q

MANAGERIAL FUNCTIONS

A

Planning
Organization
Staffing
Directing
Controlling

16
Q
  • This is necessary to set goals and to develop strategies for organizing activities.
A

planning

16
Q
  • It assists in deciding the tasks to be performed, how to do them, how to organize the tasks and where to make decisions.
A

Organization

17
Q
  • This is important for employing different types of people and performing different activities such as training, growth, evaluation, compensation, welfare etc.
A

Staffing

18
Q

-This requires that subordinates be given instructions and motivated to achieve their goals.

A

Directing

19
Q

-This is monitoring practices to ensure that the workers perform the tasks as scheduled, and to correct any major deviations.

A

Directing

20
Q

Managing position requires proper skills to perform various jobs. He cannot be an efficient manager if he lacks the knowledge and skills to do the job because it will be the foundations for his workers to be corrected and driven.

A

MANAGERIAL SKILLS

21
Q

THREE ESSENTIAL SKILLS OR COMPETENCIES OF THE MANAGER (by: Robert L. Katz)

A

1 Technical Skills
2. Human Skills
3. Conceptual Skills

22
Q

QUALITIES OF A MANAGER

A
  1. Educational competence
  2. Intellectual quality
  3. Leadership ability
  4. Training
  5. Technical knowledge and skills
  6. Mental Maturity
  7. Positive Attitude
  8. Self-confidence
  9. Foresight
23
Q

DIFFERENT HIGHLY INTERRELATED ROLES OF THE MANAGERS

A
  1. Interpersonal Roles
  2. Informational Roles
  3. Decisional Roles
24
Q

IMPORTANT ROLES OF A MANAGER

A

As Leader
As Coordinator
As Delegator of Authority
As Decision-Maker
As a Human Relations Practitioner
As a Spokesman of the Organization

25
Q

a. Defining various people’s activities and goals within the organization

A

As Leader

26
Q

b. Helps at the work-group to create the right type of atmosphere and homogeneity.

A

As Leader

27
Q

c. With the aid of effective communication, better plan events and programs.

A

As Coordinator

27
Q

c. The group’s actions and performance led by him are influenced.

A

As Leader

28
Q

b. Mobilizes different resources, brings intelligent understanding and goodwill among employers to complete work at the organization.

A

As Coordinator

29
Q

a. Bring together various resources, both physical and human, for the achievement of organizational objectives.

A

As Coordinator

30
Q

c. Create proper communication system so that subordinates are able to get regular guidance and response for the activities taken up by them.

A

As Delegator of Authority

31
Q

After addressing various aspects of the problem, taking decisions for different activities, evaluating them, designing possible alternatives and choosing the correct one.

A

As Decision-Maker

31
Q

b. Encourage employees to take up appropriate work according to their skills and knowledge and train for the next line of executives

A

As Delegator of Authority

32
Q

b. Tries to get the best out of the workers, and efforts are made to boost the organization’s efficiency.

A

As a Human Relations Practitioner

32
Q

a. Assign duties to the subordinates that he trusted, and delegate the authority necessary. If they do any work independently, the subordinates may gain confidence and be prepared for higher responsibilities

A

As Delegator of Authority

33
Q

C. Encourage employees to engage in decision making processes.

A

As a Human Relations Practitioner

34
Q

a. Address workplace issues with staff.

A

As a Human Relations Practitioner

35
Q

C. Maintains good relationships with all stakeholders including shareholders, employees, customers, vendors, government, etc.

A

As a Spokesman of the Organization

36
Q

d. Helps to create a strong organization’s reputation not only among clients but also among outsiders

A

As a Spokesman of the Organization

37
Q

b. He works with outsiders and provides them with the required information that they need.

A

As a Spokesman of the Organization

38
Q

a. Acts as the organization’s spokesman.

A

As a Spokesman of the Organization

39
Q

Roles Played by Mission and Vision

A
  1. Communicate the organization’s intent to stakeholders.
  2. Inform the development of Strategy, and
  3. Establish the tangible priorities and goals by which to measure the success of the strategy of the company