Chapter 3 Flashcards

1
Q

The process of continually acquiring information on events occurring outside the organization to identify and interpret potential trends

A

Environmental Scanning

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2
Q

Describing a population according to selected characteristics such as age, gender, ethnicity, income, and occupation

A

Demographics

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3
Q

The generation of children born between 1946 and 1964

A

Baby boomers

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4
Q

The baby boom cohort includes the 50 million between 1965 and 1976

A

Generation X

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5
Q

The generational cohort includes the 72 million Americans born between 1977 and 1994

A

Generation Y

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6
Q

The majority of divorced people eventually remarry and form a _________ which is merging two previously separated units into a single household

A

Blended Family

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7
Q

Combinations of the marketing mix that reflect the unique attitudes, ancestry, communication preferences, and lifestyles of different races

A

Multicultural Marketing Programs

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8
Q

The young members of Generation Y and sometimes to Americans born since 1994

A

Millennials

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9
Q

Incorporates the set of values, ideas, and attitudes that are learned and shared among the members of a group

A

Culture

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10
Q

The total amount of money made in one year by a person, household or family unit

A

Gross Income

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11
Q

The money a consumer has left after paying taxes to use for necessities such as food, housing, clothing and transportation

A

Disposable Income

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12
Q

The money that remains after paying for taxes and necessitates

A

Discretionary Income

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13
Q

The alternative firms that could provide a product to satisfy a specific market’s needs

A

competition

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14
Q

There are many sellers and they each have a similar product

A

Pure Competition

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15
Q

Many sellers compete with substitutable products within a price range

A

Monopolistic Competition

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16
Q

A common industry structure occurs when a few companies control the majority of industry sales

A

Oligopoly

17
Q

When only one firm sells the product

A

Monopoly

18
Q

Business practices or conditions that make it difficult for new firms to enter the market

A

Barriers to entry

19
Q

A grassroots movement started in the 1960s to increase the influence power and rights of consumers in dealing with institutions

A

Consumerism

20
Q

The concern for obtaining the best quality features and performance of a product or service for a given price

A

Value Consciousness