Chapter 3 (Teamwork, team dynamics, D&I, biases in the workplace)

Question 1

often characterized with uncertainty and high reliance on a leader.during this ice breaking stage, team members start to build relationships by getting to know one another and understanding the teams goals and objectives.
Which stage in Tuckmans team development process model is this ?

Answer 1

forming

Question 2

often characterized by conflict and disagreement that arises as the team members begin to establish their position/role within the team
Which stage in Tuckmans team development process model is this ?

Answer 2

storming

Question 3

is characterized by the establishment of team norms and expectations. at this point, the team starts collaborating more effectively while recognizing each others strength
Which stage in Tuckmans team development process model is this ?

Answer 3

norming

Question 4

is characterized by exceptional work. this is the result of high productivity levels, collaborations, and synergy within the team. the team members aligned and committed to their overarching purpose and goals, and they leverage their individual strengths to accomplish the teams goals
Which stage in Tuckmans team development process model is this ?

Answer 4

performing

Question 5

is characterized by the end of the teams project or task. it is important for team members to reflect on this stage prior to moving on to the next thing so that they can internalize their learnings and not make similar mistakes in the future.
Which stage in Tuckmans team development process model is this ?

Answer 5

adjourning

Question 6

Which stage in Tuckmans team development process model was added one decade after it was initially developed ?

Answer 6

the adjourning stage

Question 7

What did project Aristotle prove ?

Answer 7

who is on the team is far less important that how the team members contribute

Question 8

do team members feel respected and valued to the point that they are willing to take risks (share their opinions) without fear of negative consequences.
what key dynamic that must be present to set successful teams apart from the rest is this ?

Answer 8

psychological safety

Question 9

can we count on one another to deliver on our commitments on time with a high quality output?
what key dynamic that must be present to set successful teams apart from the rest is this ?

Answer 9

dependability

Question 10

does everyone on the team understand their role, how that role fits in with the teams goal, and the execution timeline?
what key dynamic that must be present to set successful teams apart from the rest is this ?

Answer 10

structure and clarity

Question 11

do team members feel that they are working on something that is important and has a tangible impact on the teams goal? in the absence of meaning, it is difficult to get the team members best efforts.
what key dynamic that must be present to set successful teams apart from the rest is this ?

Answer 11

meaning of work

Question 12

do team members fundamentally believe that how they are spending their time matters ? it team members feel that they are doing busy work or something that will not make a difference, they will begin to disengage from the project
what key dynamic that must be present to set successful teams apart from the rest is this ?

Answer 12

impact of work

Question 13

which of the five dynamics that must be present to set successful teams is found to be the most important ?

Answer 13

psychological safety (the most important one)

Question 14

all of the ways in which we differ
what is this ?

Answer 14

diversity

Question 15

the state of being included in a group or structure
what is this ?

Answer 15

inclusion

Question 16

can an organization have diversity but not have inclusion or have inclusion but not diversity ?

Answer 16

yes

Question 17

do diverse teams historically outperform homogenous ones ?

Answer 17

yes

Question 18

what are the two primary categories of biases ?

Answer 18

1. implicit
2. explicit

Question 19

unconscious and refers to associations that we make automatically
which primary category bias is this ?

Answer 19

implicit

Question 20

are conscious beliefs and attitudes that individuals hold. the beliefs and attitudes are openly expressed
which primary category of bias is this ?

Answer 20

explicit

Question 21

seeking out information that confirms preexisting beliefs or assumptions
which bias is this ?

Answer 21

confirmation bias

Question 22

over reliance on the initial set of information that was provided when making a judgment or decision, even if that initial set of information was not the most important or accurate
which bias is this ?

Answer 22

anchoring bias

Question 23

putting more emphasis on information and examples that are readily available as opposed to considering a broader rang of information
which bias is this ?

Answer 23

availability bias

Question 24

developing a positive impression of someone based on a single positive characteristic or experience, leading to an overgeneralization of their abilities
which bias is this ?

Answer 24

halo effect

Question 25

involves generalizing beliefs about an individual based on their membership in a particular group of people
which bias is this ?

Answer 25

stereotyping

Question 26

providing differential treatment based on an individuals gender
which bias is this ?

Answer 26

gender bias

Question 27

holding prejudices against individuals groups based on their race or ethnicity
which bias is this ?

Answer 27

racial and ethnic bias

Question 28

holding preconceived notions about a person based on the individuals age
which bias is this ?

Answer 28

age bias

Question 29

holding prejudices against individuals who identify as lesbian, gay, bisexual, transgender, or queer
which bias is this ?

Answer 29

lgbtq+ bias

Question 30

what are two ways of addressing bias ?

Answer 30

1. education/training
2. inclusive policies

Question 31

ensuring a comprehensive program exists to increase awareness and understanding of bias.
which way of addressing bias is this ?

Answer 31

education/training

Question 32

implementing practices that promote fairness can involve developing clear procedures for recruitment, hiring, compensation, promotion, harassment, discrimination, and much more
which way of addressing bias is this ?

Answer 32

inclusive policies

Question 33

psychological effect that as the team gets larger in size, the likelihood of people backing off and not doing their job

Answer 33

social loafing

Question 34

a group of likeminded people come together and have trouble brainstorming or a string leader in the group shares their opinion and everyone just goes along

Answer 34

group think

Question 35

companies that exhibit gender and ethnic diversity are, respectively, ____ and ____ more likely to outperform those that don’t

Answer 35

15% and 35%

Question 36

companies in the top quartile of executive board diversity had returns on equity that were ____ higher than those in the bottom quartile

Answer 36

53%

Question 37

organizations with more female executives are more

Answer 37

profitable

Question 38

is the lifeblood of an organization
what is this ?

Answer 38

teamwork

Question 39

a term that describes the associations we hold, outside our conscious awareness and control
what is this ?

Answer 39

unconscious bias

Question 40

the tendency to favor people who share similar interests, backgrounds, and experiences with us
what is this ?

Answer 40

affinity bias

Question 41

a form of cognitive bias that causes ones perception of another to be unduly influenced by a single negative trait
what is this ?

Answer 41

horns effect

Question 42

a cognitive bias that refers to the systematic errors made when people evaluate or try to find reasons for their own and others behavior
what is this ?

Answer 42

attribution bias