Flashcards in Chapter 4 - Communication and Documentation Deck (29):
Any radio hardware containing a transmitter and receiver that is located in a fixed place.
A low-power portable radio that communicates through an interconnected series of repeater station called "cells."
And assigned frequency or frequencies that are used to carry voice and/or data communications.
Questions that can be answered and short or single word responses.
The transmission of information to another person – verbally or through body language.
When one person imposes his or her beliefs, values, and practices on another because he or she believes his her ideals are superior.
A special telephone line that is used for specific point-to-point communications; also known as a hotline.
The recorded portion of the EMT's patient interaction, either written or electronic. This becomes part of the patients permanent medical record.
The ability to transmit and receive simultaneously.
When a person considers his or her own cultural values as more important when interacting with people of a different culture.
Federal Communications Commission (FCC)
The federal agency that has jurisdiction over interstate and international telephone and telegraph services and satellite communications, all of which may involve EMS activity.
Interoperable communication system
A communication system that uses voice-over-Internet-protocol (VoIP) technology to allow multiple agencies to communicate and transmit data.
VHF and UHF channels that the Federal Communications Commission has designated exclusively for EMS use.
Mobile data terminal (MDT)
A small computer terminal inside the ambulance that directly receives data from the dispatch center.
The ability to transmit audio and data signals through the use of more than one communications channel.
Anything that dampens or obscures the true meaning of a message.
Questions for which the patient must provide detail to give an answer.
The use of a radio signal and a voice or digital message that is transmitted to pagers ("beepers") or desktop monitor radios.
Patient care report (PCR)
The legal document used to record all patient care activities. This report has direct patient care functions but also administrative and quality control functions. PCRs are known as prehospital care reports.
A trusting relationship that you build with your patient.
A special base station radio that receives messages and signals on one frequency and then automatically retransmits them on a second frequency.
A radio receiver that searches or "scans" across several frequencies until the message is completed; the process is then repeated.
Single frequency radio; transmissions can occur in either direction but not simultaneously in both; when one party transmits, the other can only receive, and the party that is transmitting is unable to receive.
Written documents, signed by the EMS system's medical director, that outline specific directions, permissions, and sometimes prohibitions regarding patient care; also called protocols.
A process in which electronic signals are converted into coded, audible signal; these signals can then be transmitted by radio or telephone to a receiver with a decoder at the hospital.
Verbal and nonverbal communication techniques that encourage patients to express their feelings and to achieve a positive relationship.
Telecommunication systems that allow a computer to maximize utilization of a group of frequencies.
UHF (ultra-high frequency)
Radio frequencies between 300 and 3000 MHz.