Chapter 4 - FCA CoB and CA Sourcebooks Flashcards

1
Q

A financial promotion issued to retail clients is only required to give a balanced impression of short-, medium- and long-term prospects if:

A

A quoted yield is included.

Firms should ensure that financial promotion communications which quote yields give a balanced impression of short-, medium- and long-term prospects for the investment.

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2
Q

Which of the following is a non-real-time communication?

A

Email.

Non-real-time communications are typically those where a record is made, such as emails, letters and websites.

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3
Q

In order for CASS auditors to effectively carry out their mandatory annual audit on firms holding client assets, information they require will normally include:

A

The role played by any third party administrators.

In order to carry out CASS audits effectively, the auditor will need to understand details of the firm’s business model, including the nature of the services it provides, what sort of transactions it does and how they are settled, any inter-group relationships and the role played by any third party administrator or custodian.

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4
Q

A financial adviser has recommended a cash deposit individual savings account (ISA), a life policy and a personal pension scheme to a client. For which of these must a key features document be produced?

A

ISA, life policy and pension.

Key features documents are required for each packaged product and for cash deposit ISAs. The Financial Conduct Authority’s (FCA’s) definition of packaged products includes life policies and personal pension schemes..

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5
Q

When a firm prepares its conflicts of interest policy, it is required to pay particular attention to:

A

Staff performing more than one role.

A written conflicts of interest policy should pay particular attention to circumstances where a person performs two or more roles in relation to, for example, investment research and advice, proprietary trading, portfolio management and corporate finance business.

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6
Q

A key features document must be provided when:

A

Selling packaged products to a retail client only.

A key features document (KFD) must be provided to retail clients when recommending packaged products.

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7
Q

A firm was required to assess the appropriateness of a client when dealing with a recent transaction. This was because the client:

A

Chose an execution-only service in a non-UCITS fund.

Firms are required to assess appropriateness if the service is execution-only, and relates to certain types of financial instrument.

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8
Q

The external auditor’s annual report on the systems and controls of a firm which holds client assets must be sent to the Financial Conduct Authority (FCA) within what MAXIMUM period after its completion?

A

Four months.

A firm which holds client assets and client money must have a report on its systems and controls produced by an external auditor at least annually and must send a copy of the report to the FCA within four months of its completion.

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9
Q

Which of the following can be classed as excluded communications for the purpose of the financial promotion rules?

A

Personal illustration forms.

The financial promotion rules are disapplied in certain cases, notably for excluded communications. These include personal quotes or illustration forms. The exemption for excluded communications does not generally apply in relation to Markets in Financial Instruments Directive (MiFID) business.

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10
Q

An authorised firm is providing execution-only services to retail clients in relation to warrants. However, the firm has doubts as to the appropriateness of the deal for a particular retail client. Which of the following best describes how the firm should proceed?

A

The firm must warn the client before proceeding.

Firms are required to ask the client for information about their knowledge and experience of warrants so that they can assess whether the warrant is appropriate. If a firm believes, based on the above assessment, that the product or service contemplated is not appropriate for the client, it must warn them of that fact.

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11
Q

Which general Conduct of Business rule states that communication must be appropriate to the level of knowledge of the customer?

A

Clear, fair and not misleading.

Firms must ensure that communications relating to designated investment business are clear, fair, and not misleading. The way in which this is achieved should be appropriate and proportionate and take account of the means of communication and what information the communication is intended to convey. So, for example, communications aimed at professional clients may not need to include all the same information as those aimed at retail clients.

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12
Q

Where a European Union (EU) regulated firm sets up a research payment account to comply with the inducement rules, this account must be:

A

Funded by a specific client charge.

An EU regulated firm may only receive research if it pays for it either directly from its own resources or from a research payment account controlled by the firm funded by a specific charge to its clients.

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13
Q

How do the CASS rules ensure that client money is safeguarded?

A

Client money must be segregated from other money held by the firm.

Within CASS, there is a requirement to segregate client money from any other money held by the firm. This ensures that, if the firm fails, money will not be used to pay the firm’s creditors.

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14
Q

The CASS rules are applied in which scenario?

A

Discretionary investment management.

The CASS rules are disapplied in certain circumstances such as money due to the firm, coins held for the value of their metal and money held for a DvP transaction. They do apply to assets held in a discretionary investment management account.

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15
Q

Client X is a per se professional client and Client Y is an elective professional client. For which of them, if either, is a firm allowed to assume they can bear investment risks consistent with their objectives?

A

Only Client X (Per Se Professional).

A firm is entitled to assume that a per se professional client is able to financially bear any related investment risks consistent with their investment objectives. A firm, however, is not permitted to make this assumption for elective professional clients.

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16
Q

A CASS auditor who discovers during an audit that a firm is permitted to hold client assets, but claims not to do so, must:

A

Produce a limited assurance client assets report.

The CASS auditor will need to consider the specifics of a firm’s regulatory permissions. The auditor will need to provide a limited assurance client assets report if it is permitted to hold client assets but claims that it does not do so, or if it does not have client asset permissions.

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17
Q

A firm which provides restricted advice on retail investment products must:

A

Explain in what way the advice is limited.

In its written disclosure to clients, a firm that provides restricted advice must explain the nature of the restriction.

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18
Q

A financial promotion for an overseas firm should explain:

A

The extent to which the UK compensation scheme may apply.

Firms are not permitted to communicate or approve financial promotions for overseas firms unless the promotion explains whether and to what extent to which the UK compensation scheme arrangements will be available..

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19
Q

A direct offer promotion must contain a statement which indicates that:

A

A prospectus has been published and is available.

A direct offer promotion must contain a statement that a prospectus has been published and is available in accordance with the prospectus directive.

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20
Q

A client wants to buy shares. Which one of the following best describes the way that the firm should execute the order?

A

Buy the shares in a way that gets the best possible result for the client.

Firms are required to establish an order execution policy to enable them to obtain the best possible results for their clients. This must include, for each class of financial instrument in which the firm deals, information about the different execution venues where the firm executes its client orders, and the factors that will affect the choice of venue used.

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21
Q

When a stakeholder pension is arranged to which cancellation rules apply, at what LATEST point must a suitability report be issued?

A

14 days after concluding the contract.

For a stakeholder pension, if the cancellation rules apply, a suitability report must be provided within 14 days of concluding the contract..

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22
Q

What is the principal purpose of a CASS resolution pack?

A

To enable the timely return of client assets to the firm’s clients in the event of insolvency.

The purpose of a CASS resolution pack is the ensure that a firm maintains, and is able to retrieve, information as soon as practicable and in any event within 48 hours which would, in the event of its insolvency, assist an insolvency practitioner in the timely return of client assets to the firm’s clients..

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23
Q

The COBS rules on dealing and managing apply generally to all authorised firms, with the exception of rules relating to:

A

Personal account dealing.

The rules on dealing and managing apply generally to authorised firms aside from those on personal account dealing.

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24
Q

A key condition which must be met for a benefit to be designated as minor non-monetary under the inducements rules is that it:

A

Can enhance the quality of service provided.

A minor non-monetary benefit is one which is capable of enhancing the quality of service provided to the client..

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25
Q

Cold calling may be made to retail clients for which one of the following products?

A

OEIC ISAs

Cold calls can be made to retail clients where there is an existing relationship and the client would envisage receiving such a call; the call relates to a generally marketable packaged product which is neither a higher volatility fund nor a life policy linked to such a fund; or it relates to a ‘controlled activity’ relating to a limited range of investments, including deposits and readily realisable investments other than warrants or generally marketable non-geared packaged products.

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26
Q

Which of the following activities is partially exempt from COBS?

A

Carrying on eligible counterparty business.

Designated investment businesses are subject to COBS. A range of COBS rules are disapplied, in certain cases, for firms carrying on eligible counterparty business.

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27
Q

Firm X relies on client information provided to it by Firm Y. If both are Markets in Financial Instruments Directive (MiFID) firms, which of them will have regulatory responsibility for the accuracy of this information?

A

Only Firm Y.

Where one MiFID firm relies on another for information about a client, the third-party firm retains responsibility for the completeness and accuracy of this information.

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28
Q

The provision of information relating to electronic business is considered by the FCA to be via a durable medium if it:

A

Enables the recipient to store the information.

Where the rules refer to information being transmitted or provided in a ‘durable medium’, this means: paper; or any instrument which lets the recipient store the information so that they can access it for future reference, for an appropriate time and on an unchanged basis. It includes storage on a PC but excludes internet sites, unless they meet the requirement for storage and retrieval.

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29
Q

When transacting investment business, cancellation rights must be provided to which class(es) of customer?

A

Retail only.

Cancellation rights must be provided to retail customers when they transact investment business with a firm.

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30
Q

The rules on financial promotions apply to firms communicating or approving a financial promotion other than:

A

A promotion for a non-investment insurance contract.

The rules apply to firms communicating with clients regarding their designated investment business and communicating or approving a financial promotion other than - for qualifying credit, a home purchase plan or a home reversion plan, a promotion for a non-investment insurance contract, or the promotion of an unregulated CIS which it is not permitted to approve.

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31
Q

Prior to providing services to professional clients, firms carrying on Markets in Financial Instruments Directive (MiFID) business must normally provide them with information on the firm’s policy relating to:

A

Conflicts of interest.

Firms must provide retail clients, professional clients and eligible counterparties with general information, if relevant, including information about the firm’s conflict of interest policy.

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32
Q

What is the main purpose of a key investor information document (KIID)?

A

To enable investors to make well-informed investment decisions.

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33
Q

A client agreement that covers pension transfer business should be retained for how long?

A

Indefinitely.

Client agreements for pension transfer, pension opt-outs or free-standing additional voluntary contributions must be retained indefinitely. The rationale behind the rule is that it could be many years before any problems with the advice come to light given the long-term nature of pension products.

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34
Q

Where a firm holds client investments for an eligible counterparty, disclosure must be made of any:

A

Liens.

Firms holding client money or investments for retail clients, professional clients and eligible counterparties subject to the MiFID custody/client money rules must provide information, as appropriate, if the money or investments are subject to any security interest, lien or right of set-off, full details of this fact and the terms of it.

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35
Q

An authorised firm is entering into advisory, non-distance contracts with retail customers in relation to purchasing units in its collective investment schemes. What is the appropriate cancellation period after the contract is concluded?

A

14 calendar days.

For firms entering into advised non-distance contracts with consumers, the cancellation period for non-life/pensions products such as units in collective investment schemes from the operator of the scheme is 14 calendar days.

36
Q

The FCA’s rules in the Client Assets Sourcebook (CASS) do not normally apply in which one of the following situations?

A

An incoming EEA firm holding client money within its passported activities.

Specifically exempt from the CASS requirements are incoming EEA firms, other than insurers, for their passported activities.

37
Q

When a retail client trade confirmation is received from a third party, within what time period must the firm pass it on?

A

No later than the business day following receipt.

For retail clients, firms are required to pass on the details of a trade confirmation received from a third party no later than the business day following receipt.

38
Q

As part of the client status categorisation process, a client successfully satisfied the qualitative and quantitative tests. Which client category may now be used, assuming the client specifically requests it?

A

Elective professional client.

When a client successfully satisfies both the qualitative and quantitative tests as part of the client status categorisation process, they may be treated as an ‘elective professional client’.

39
Q

Where the Conduct of Business Sourcebook requires information to be provided to a client, the firm is permitted to provide this by means of a website subject to which one of the following conditions?

A

The client must specifically agree to this approach.

With specific reference to website conditions, the FCA requires that a number of conditions are met, including the fact that the client must specifically consent to having information provided to them in that form..

40
Q

The cancellation period for cash ISAs under the rules in COBS is which of the following?

A

14 days.

The cancellation period for cash ISAs and non-life and pension products is 14 days and for life and pension products it is 30 days..

41
Q

Where firms provide product information relating to accepting deposits, this activity is:

A

Covered by the Conduct of Business Sourcebook rules.

The activities that are covered by COBS rules are: accepting deposits; designated investment business; long-term insurance business in relation to life policies; and activities relating to the three previously named activities.

42
Q

A firm will always be required to assess appropriateness for an execution-only sale of a financial instrument which:

A

Could involve a liability higher than the purchase price.

If certain conditions are met, firms do not have to assess appropriateness for execution-only non-complex financial instruments. An instrument cannot be considered non-complex if it could involve the client in a liability greater than the cost of acquiring it, so a firm will always have to assess appropriateness for this type of investment.

43
Q

Under which one of the following circumstances would money received from a client be excluded from the client money rules?

A

It is owed to the firm in the form of fees outstanding.

There are a number of circumstances when the client money rules will not apply, for example where money becomes due and payable to the firm.

44
Q

A firm must provide a client agreement prior to conducting MiFID business for which of the following types of client?

A

Professional clients and retail clients only.

The requirement for a client agreement applies to designated investment business carried on for a retail client and in relation to MiFID or equivalent third-country business, a professional client. It also applies to ancillary services for MiFID business or equivalent third-country business.

45
Q

Where a financial promotion includes past performance figures in relation to a fund established 15 years ago, the figures must include performance over what period?

A

The previous five years.

Firms must ensure that information, including indications of past performance, is such that it covers at least the immediately preceding five years (or the whole period that the investment has been offered/the financial index has been established/the service has been provided (as applicable) if this is less than five years).

46
Q

A firm, under MiFID rules, must retain copies of trade confirmations issued to clients for what period?

A

Five years from the date of dispatch.

For MiFID business, firms must keep copies of all confirmations sent to clients for at least five years from the date of dispatch.

47
Q

A MiFID firm is relying on information about a client received from another MiFID firm. In these circumstances, the information provided:

A

Should be given in writing.

Where a firm relies on information provided by a third party, this information should be given in writing.

48
Q

Where firms are carrying on eligible counterparty business, the COBS rules relating to which of the following are normally disapplied?

A

Client agreements.

Certain COBS rules are disapplied for specific types of activities. For example, a range of COBS rules are disapplied, in certain cases, for firms carrying on eligible counterparty business. These include client agreements (COBS 8).

49
Q

A key investor information document (KIID) is required to be produced for which type of product?

A

UCITS funds.

A key investor information document (KIID) must be produced for UCITS schemes; a KFD or illustration would be produced for the other products..

50
Q

In which one of the following circumstances could a firm deal in an investment when the firm intends to publish a research recommendation about it?

A

For execution-only client orders only.

Firms must ensure that there are arrangements such that financial analysts and other relevant persons who know the likely timing/content of investment research which is not yet publicly available, or available to clients and which cannot be inferred from information that is so available, cannot undertake personal transactions, or trade for others, until the recipient of the investment research has had a reasonable opportunity to act on it. However, there are certain exceptions, such as the receipt of an instruction from an execution-only client, a market maker acting in good faith, etc.

51
Q

A discretionary manager trades much more frequently for client A than for client B. This means that the manager:

A

May be churning or may be acting in accordance with client A’s investment strategy.

Churning is the activity of over-dealing and/or trading more frequently for a client in order to generate additional fees for the firm. Frequent dealing is not, however, necessarily churning if it fits in with a client’s investment strategy. In assessing suitability, the COBS rules focus on whether the trading decisions are so frequent as to be detrimental to the client.

52
Q

In order for a firm to treat customers fairly and meet the Financial Conduct Authority’s (FCA’s) consumer outcomes, a client who wishes to make a complaint:

A

Should not face any unreasonable barriers.

The FCA has defined six consumer outcomes to explain to firms what it believes treating customers fairly should do for its consumers. The sixth states that consumers do not face unreasonable post-sale barriers imposed by firms to change product, switch provider, submit a claim or make a complaint.

53
Q

In accordance with the Conduct of Business Sourcebook, a firm is not allowed to approve a financial promotion if:

A

The promotion is classed as real-time.

Firms may not approve real-time financial promotions, ie, financial promotions to be made in the course of personal visits, telephone conversations or other interactive dialogue.

54
Q

When must written portfolio statements from investment managers normally be sent to private customers?

A

At least every three months.

Firms providing investment management services must provide periodic statements, unless these are provided by another party. These must be sent at least every three months for retail clients.

55
Q

Firms are specifically prohibited from making cold calls which relate to a higher-volatility fund or:

A

A life policy linked to such a fund.

Firms must not cold call unless the call relates to a generally marketable packaged product, which is neither a higher-volatility fund, nor a life policy linked to such a fund.

56
Q

If ABC are appointed representatives of firm XYZ, then:

A

XYZ is responsible for the compliance of ABC’s financial promotions.

The COBS rules apply to firms in relation to the relevant activities carried on for them by their appointed representatives. In particular, firms must ensure that they comply with the COBS rules when they communicate financial promotions via their appointed representatives.

57
Q

Where a financial promotion is issued to retail clients, the rules state that it must be presented in a way likely to be understood by:

A

The average member of the target group.

The information in a financial promotion to a retail client should be sufficient for, and presented in a way likely to be understood by, the average member of the group at whom it is directed or by whom it is likely to be received.

58
Q

When a firm holds itself out to be independent and makes a personal recommendation to a retail client to buy a packaged product, its scope must be which one of the following

A

The whole of the market.

If it holds itself out as being ‘independent’, then its selection must be sufficiently wide to satisfy the client’s best interest rule and the clear, fair and not misleading rule. The whole of the market would obviously satisfy this.

59
Q

Which one of the following best describes a conflicts of interest policy?

A

It ensures employees act with an appropriate level of independence.

A firm is required to pay due regard to the interests of clients in situations of potential conflict. A conflicts of interest policy requires the employee to disregard any material interest or conflict of interest when advising or dealing for a client.

60
Q

If a firm is unable to provide a professional client, in advance, with a total price for all costs and charges which will be incurred, what action should it take?

A

Disclose the calculation basis.

If firms cannot provide clients with the total price to be paid, they must disclose the basis on which they will be calculated so that the client can verify and clarify them later.

61
Q

For what MINIMUM period must firms retain copies of periodic statements to clients relating to non-Markets in Financial Instruments Directive (MiFID) business?

A

3 years.

A firm must produce and retain a copy of any periodic statement for a period of at least five years for MiFID business and three years for non-MiFID business.

62
Q

How frequently must an investment management firm provide a periodic statement to a retail client who has authorised a geared (or leveraged) portfolio?

A

Monthly.

Firms providing investment management services must provide periodic statements. Where a retail client has authorised that their portfolio be leveraged, this statement must be provided monthly.

63
Q

A financial promotion is issued by an FCA-authorised firm and includes a reference to the FCA but also refers to matters not regulated by the FCA. Which one of the following is most accurate?

A

The promotion must make it clear which matters are not regulated by the FCA.

In connection with communications which are financial promotions, firms that mention the FCA must ensure that matters that are not regulated by the FCA are clearly stated as such.

64
Q

The Financial Promotion rules reflect which underlying idea of the Principles for Businesses?

A

Treating customers fairly.

The financial promotion rules are consistent with Principles 6 and 7 of the Principles for Businesses – Principle 6 – a firm must pay due regard to the interests of its customers and treat them fairly; Principle 7 – a firm must pay due regard to the information needs of its clients and communicate information to them in a way which is clear, fair and not misleading.

65
Q

Which one of the following is a requirement of Principle 7 in relation to financial promotions?

A

The information communicated is clear, fair and not misleading.

Principle 7 states that a firm must pay due regard to the information needs of its clients and communicate information to them in a way that is clear, fair and not misleading.

66
Q

Where firms produce investment research, the rules against trading ahead of publication are waived where a trade instruction is:

A

From an execution-only client.

Arrangements preventing dealing ahead before the recipient of investment research has had a reasonable opportunity to act on it does not apply in certain cases, such as the receipt of an instruction from an execution-only client or a market maker acting in good faith.

67
Q

In respect of the sale of which one of the following products must the cancellation records be retained indefinitely?

A

Free-standing AVCs.

The record-keeping retention period for cancellation records is: indefinitely for pension transfers, pension opt-out or FSAVCs; at least five years in relation to a life policy, pension contract, personal pension scheme or stakeholder pension scheme; and at least three years in any other case.

68
Q

After executing a purchase order, when is a written confirmation normally expected to be despatched?

A

Within one business day.

Where a firm carries out an order for a retail client it must send a notice confirming the deal details as soon as possible (but no later than on the next business day). Where the confirmation is received from a third party, the firm must pass the details on no later than the business day following receipt.

69
Q

For the purposes of the Financial Conduct Authority (FCA) rules, the term ‘durable medium’ excludes websites unless they meet prescribed requirements relating to:

A

Storage and retrieval.

A durable medium is paper, or any instrument which lets the recipient store the information so that they can access it for future reference for an appropriate time and on an unchanged basis. It includes storage on a PC, but excludes internet sites, unless they meet the requirement in relation to storage and retrieval.

70
Q

An appointed representative of an insurance company wishes to make a financial promotion. Who is responsible for its content?

A

The authorised insurance company.

Technically, a financial promotion communicated by an appointed representative is an exempt promotion and so does not need approval but the authorised firm is responsible for the content and any actions of its appointed representatives

71
Q

When a firm cannot immediately execute a client limit order for shares under prevailing market conditions, it must make the order public unless:

A

The client instructs otherwise.

Unless the client instructs otherwise, a firm which receives a client limit order for shares listed on a regulated market and which cannot immediately execute it under the prevailing market conditions must make the limit order public.

72
Q

Where firms include past performance data on the products they promote, this must:

A

Not be the most prominent element of the financial promotion.

Firms must ensure that information including indications of past performance is such that the past performance indication is not the most prominent feature.

73
Q

For which type of business must firms retain client agreement records indefinitely?

A

Pension opt-outs.

In the case of pension transfers, pension opt-outs or freestanding additional voluntary contributions, client agreement records must be maintained indefinitely.

74
Q

If a retail client is reclassified as an elective professional client, this means that the client will:

A

Receive reduced protection.

When an eligible retail client asks to be classified as an elective professional client, the firm must issue a clear written warning to the investor outlining the protections which will be lost.

75
Q

The CASS rules only apply to money held in connection with a delivery vs payment (DvP) transaction if payment is still outstanding after what specified number of business days?

A

Three.

CASS does not apply to money held in connection with a DvP transaction unless payment does not occur after three business days..

76
Q

If an unauthorised person communicates a promotion to groups other than those for which limited approval has been received, then they:

A

Will commit an offence under the regulations.

If a firm approves a financial promotion for which any of the financial promotion rules are disapplied, it must do so on the terms that its approval is limited to those circumstances. For example, if the approval is for communication to a professional client or eligible counterparty, the approval must state this limitation. If an unauthorised person then communicates the promotion outside of the limited approval, they are committing an offence.

77
Q

A CASS resolution pack is intended to allow information to be retrieved within what MAXIMUM period?

A

48 hours.

The CASS resolution pack should ensure that a firm maintains and is able to retrieve information as soon as practical and in any event within 48 hours.

78
Q

A client of a private bank utilises their facility to leverage their investment by borrowing against their portfolio to increase the funds available to invest. How frequently must the firm issue periodic statements to the client?

A

Monthly.

If the client has authorised that their portfolio be leveraged, the statement must be provided monthly.

79
Q

All prospectus advertisements must contain a prominent statement that:

A

It is an advertisement not a prospectus.

Any written advertisement falling under the rules on prospectus advertisements must contain a bold and prominent statement to the effect that it is not itself a prospectus, but an advertisement, and that investors should not subscribe to any transferable securities which it refers to, except on the basis of information in the prospectus.

80
Q

Under FCA rules all financial promotions to a retail client are obliged to contain which one of the following items?

A

The firm’s name.

Firms must ensure that financial promotions to retail clients adhere to certain rules. One of these is that the firm’s name must be included on the communication.

81
Q

An authorised firm is providing execution only services to retail clients in relation to listed shares. However, the firm has doubts as to the appropriateness of the deal for a particular retail client. Which of the following best describes how the firm should proceed?

A

The firm can proceed regardless because the transaction relates to listed shares.

Firms are not required to ask clients to provide information or assess appropriateness if the service is execution-only, or for the receipt and transmission of client orders, in relation to ‘particular financial instruments’ including shares listed on a regulated market or an equivalent third-country market..

82
Q

A transaction was exempted from the rules on personal account dealing because it:

A

Involved a life policy.

The rules on personal account dealing do not apply to personal transactions in life policies.

83
Q

Where a firm conducts designated investment business with a retail client, when is the latest that a client agreement should normally be provided?

A

Before the relevant service is provided.

The client agreement must be provided in good time before a retail client is bound by any agreement relating to designated investment business.

84
Q

The presentation of simulated past performance in a financial promotion must meet what requirement?

A

It must be based on the performance of similar investments and/or indices.

When firms give figures based on simulated past performance they must ensure that they: relate to an investment or financial index; are based on the actual past performance of one or more investments/indices which are the same as, or underlie, the investments being simulated; meet the rules for past performance; and contain a prominent warning that they relate to simulated past performance and that past performance is not a reliable indicator of future performance..

85
Q

Croxteth Investment Bank places an aggregated order embracing both clients and an own account transaction. The order cannot be satisfied in full. Presuming that the inclusion of the firm’s order did not bring about more favourable terms, which one of the following best describes the way the order should be allocated?

A

To clients first, and only then to the firm.

Where a firm has own account deals in an aggregated order along with those of clients, it must not allocate them in a way which is detrimental to the clients. In particular, it must allocate the client orders in priority over its own, unless it can show that, without the inclusion of its own order, less favourable terms would have been obtained; in these circumstances, it may allocate the deals proportionately.

86
Q

A firm is sending out a financial promotion to a group of retail clients. Under the COBS Financial Promotion Rules, this must:

A

Be clearly identifiable as a promotion.

Firms must ensure that financial promotions which are addressed to clients are clearly identifiable as such.