Chapter 4 Planning

Question 1

Define problem statement

Answer 1

a statement that discuses what and why it’s a problem in the first place, and how you proposed to fixed them

Question 2

System Planning Phase

Answer 2

• Understanding why an IS should be built and how it will be done by the project team
  Activities include:
  1. Project initiation
  2. Preliminary investigation

Question 3

System Request

Answer 3

A formal way of asking for assistance from IS department
Proposal including:
1. enhancements for existing system
2. correction of problems

Question 4

Reason for system request

Answer 4

1. Improved service
2. Better performance
3. Reduce cost

Question 5

Factors affecting system request

Answer 5

INTERNAL
1. Top management
2. existing systems
3. user requests
EXTERNAL
1. Technology
2. Suppliers
3. Customers

Question 6

Explain the importance of preliminary investigation

Answer 6

• To study the systems request and recommend specific action that can provide solutions