Chapter 4 - The Cultural Environment Of International Business Flashcards

1
Q

Cross-Cultural Risk

A

A situation or event where a cultural miscommunication puts some human vale at stake

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2
Q

Culture

A

The learned, shared and enduring orientation patterns of a society. People demonstrate this through their values, ideas, attitudes, behaviours and symbols

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3
Q

Ethnocentric Orientation

A

Using our own culture as the standard for judging other cultures

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4
Q

Polycentric Orientation

A

A host-country mindset where the manager develops a greater affinity with the country in which he or she conducts business

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5
Q

Geocentric Orientation

A

A global mindset where the manager is able to understand a business or market without regard to country boundaries

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6
Q

Socialisation

A

The process of learning the rules and behavioural patterns appropriate to one’s given society

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7
Q

Acculturation

A

The process of adjusting and adapting to a culture other than one’s own

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8
Q

Cultural Metaphor

A

A distinctive tradition or institution strongly associated with a particular society

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9
Q

Stereotype

A

Generalisation about a group of parole that may or may not be factual, often overlooking real, deeper differences

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10
Q

Idiom

A

An expression which has a symbolic meaning that is different from its literal meaning

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11
Q

Low-Context Culture

A

A culture that relies on elaborate verbal explanations, putting great emphasis on spoken words

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12
Q

High-Context Culture

A

A culture that emphasises non-verbal messages and views communication as a means to promote smooth, harmonious relationships

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13
Q

Individualism vs Collectivism

A

Describes whether a person functions primarily as an individual or within a group

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14
Q

Power Distance

A

Describes how a society deals with the inequalities in power that exist between people

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15
Q

Uncertainty Avoidance

A

The extent to which people can tolerate risk and uncertainty in their lives

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16
Q

Masculinity vs femininity

A

Refers to a society’s orientation, based on traditional male and female values.

One more competitive, assertive, ambitious
The other emphasises nurturing roles

17
Q

Long-Term vs Short Term Orientation

A

Denotes the degree to which people and organisations defer gratification to achieve long-term success

18
Q

Indulgence vs restraint

A

Society’s views on the gratification of basic and natural human drives related to the enjoyment of life

19
Q

Monochronic Orientation

A

A rigid orientation to time, in which the individual is focused on schedules, punctuality and time as a resource

20
Q

Polychronic Orientation

A

A flexible, non-linear orientation to time, in which the individual takes a long-term perspective and is capable of attending to multiple tasks simultaneously

21
Q

Self-Reference Criterion

A

The tendency to view other cultures through the lens of one’s own culture

22
Q

Critical Incident Analysis CIA

A

An analytical method for analysing awkward situations in cross-cultural interactions by developing empathy for other points of view