chapter 6

Question 1

what is data?

Answer 1

raw facts and figures

Question 2

what is an example of data?

Answer 2

the temperature when the jets play home games

Question 3

what is information?

Answer 3

usable knowledge

Question 4

what is an example of information?

Answer 4

when the jets play a home game and it is -20 or colder the jets have a 60% win rate

Question 5

what is an information system?

Answer 5

organized ways of collecting, storing and communication information

Question 6

what is the chief information officer (CIO)?

Answer 6

the executive who is responsible for managing information systems

Question 7

what is a computer-based information systems?

Answer 7

using computer and related technology to store information electronically

Question 8

what are 4 examples of computer-based information systems?

Answer 8

computer hardware
computer software
a network
database

Question 9

what are the 2 types of information systems?

Answer 9

operational support systems
management support systems

Question 10

what are operational support systems?

Answer 10

information systems that help the company operate smoother

Question 11

what are 2 examples of operational support systems?

Answer 11

transaction processing system
process control system

Question 12

what are management support systems?

Answer 12

information systems that help a company make business decisions

Question 13

what are 4 examples of management support systems?

Answer 13

management information systems (MIS)
decision support system (DSS)
executive support systems (ESS)
expert system

Question 14

what is hardware?

Answer 14

any physical part or component that contributes to a computer system

Question 15

what are the 2 kinds of hard ware?

Answer 15

input devices
output devices

Question 16

what are input devices?

Answer 16

devices used to input things in to the computer

Question 17

what are 3 examples of input devices?

Answer 17

keyboard
mouse
flash drive

Question 18

what are output devices?

Answer 18

devices used to display things that are on the computer

Question 19

what are 2 examples of output devices?

Answer 19

monitors
printers

Question 20

what are the 4 types of computers?

Answer 20

mainframes
midrange systems
personal computers
hand-held devices

Question 21

what is an example of a main frame?

Answer 21

supercomputers

Question 22

what is an example of midrange systems?

Answer 22

high-end network servers

Question 23

what is software?

Answer 23

a set of instructions or procedures used to operate computers and execute certain tasks

Question 24

what are the 2 kinds of software?

Answer 24

operating systems
application systems

Question 25

what are 2 examples of operating systems?

Answer 25

windows operating systems
Mac operating systems

Question 26

what are 3 examples of application software?

Answer 26

adobe acrobat
Microsoft powerpoint
quicken

Question 27

what are 7 security issues affecting information systems?

Answer 27

cybercrime
phishing attacks
malware
computer viruses
botnet
trojan horses
spyware

Question 28

what are 2 ethical issues with the use of information systems being used by employees and vendors?

Answer 28

not using for work and using for personal use

privacy issues and something potentially leaking out

Question 29

what are 3 ways organizations use information?

Answer 29

employment records
employee monitoring
customer data

Question 30

what are the 6 kinds of disasters that can happen to information systems?

Answer 30

natural disasters
power failures
equipment failures
software glitches
human error
terrorist attack

Question 31

what is the best way to avoid disaster to information systems?

Answer 31

have a routine backup of organizational and individual software and data