Chapter 6

Question 0

Aligning action

Answer 0

Action taken to restore an identity that has been damaged

Question 1

Account

Answer 1

Statement designed to explain unanticipated, embarrassing, or unacceptable behavior has occurred

Question 2

Back stage

Answer 2

Area of social interaction away from the view of an audience, where people can rehearse and rehash their behavior

Question 3

Cooling out

Answer 3

Gently persuading someone who has lost face to accept a less desirable but still reasonable alternative identity

Question 4

Disclaimer

Answer 4

Assertion designed to forestall any complaints or negative reactions to a behavior or statement that is about to occur

Question 5

Dramaturgy

Answer 5

Study of social interaction as theater, in which people (“actors”) project images (“play roles”) in front of others (“the audience”)

Question 6

Embarrassment

Answer 6

Spontaneous feeling experienced when the identity someone is presenting is suddenly and unexpectedly discredited in front of others

Question 7

Front stage

Answer 7

Area of social interaction where people perform and work to maintain appropriate impressions

Question 8

Impression formation

Answer 8

The process by which we define others based on observable cues such as age, ascribed status characteristics such as race and gender, individual attributes such as physical appearance, and verbal and nonverbal expressions

Question 9

Impression management

Answer 9

Act of presenting a favorable public image of oneself so that others will form positive judgments

Question 10

Performance team

Answer 10

Set of individuals who cooperate in staging a performance that leads an audience to form an impression of one or all team members

Question 11

Stigma

Answer 11

Deeply discrediting characteristic that is viewed as an obstacle to competent or morally trustworthy behavior

Question 12

Props

Answer 12

Objects that convey identity