chapter 6

Question 1

___ % of meaning may be nonverbal

Answer 1

60-70

Question 2

principles of nonverbal communication

Answer 2

1. interact with verbal messages
2. help manage impressions
3. help form relationships
4. structure conversation
5. can influence and deceive
6. are crucial for expressing emotions

Question 3

non-verbal messages are

Answer 3

• more convincing
• continuous
• highly contextual
• learned informally

Question 4

non-verbal behaviour can

Answer 4

• repeat
• complement
• accent
• control/regulate
• substitute for
• contradict

Question 5

accent

Answer 5

emphasizing a word or a phase focusses meaning

Question 6

complement

Answer 6

non verbal behaviours consistent with verbal message

Question 7

contradict

Answer 7

receive a gift and say “thanks love it” but your forced to smile/eye movements etc. indicate that you do not love it

Question 8

control/regulate

Answer 8

manage the flow of conversation. (leaning forward with your mouth open - you want to talk or nodding means you want them to continue_

Question 9

repeat

Answer 9

visually repeat a verbal message ( nodding yes when saying yes )

Question 10

substitue

Answer 10

wave hello or goodbye

Question 11

channels or nonverbal messages

Answer 11

1. body gestures
2. body appearance
3. facial messages
4. eye messages
5. spatial message
6. artifactual msgs
7. touch
8. paralanguage messages
9. silence messages
10. time messages

Question 12

emblem

Answer 12

expresses the same meaning as a word in a particular group or culture

Question 13

illustrator

Answer 13

used with a verbal message that would lack leaning without words

Question 14

adaptor

Answer 14

habitual gestures that help manage or express emotions

Question 15

self adaptors

Answer 15

directed at self

moving your hair out of your eyes

Question 16

after adaptors

Answer 16

directed at others

folding arms

Question 17

object adaptors

Answer 17

directed at objects

doodling

Question 18

affect displays

Answer 18

movement of the face, hand and body that communicate emotional meaning

Question 19

regulators

Answer 19

behaviours that monitor, control, coordinate or maintain the speaking of the individual

Question 20

proxemics

Answer 20

the use of space to communicate things

Question 21

proxemic distances

Answer 21

intimate
personal
social
public

Question 22

territoriality

Answer 22

primary (your own space)
secondary (shared)
Public (mall)

Question 23

haptics

Answer 23

the study of touch

Question 24

paralanguage message

Answer 24

vocal but nonverbal dimensions of speach

ex. pitch