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From Flashcardlet > Chapter 7 Leading the Fire Company > Flashcards

Chapter 7 Leading the Fire Company Flashcards

0
Q

The following are attributes of what?

  • beliefs
  • values
  • ethics
  • character
  • knowledge
  • skills
  • “hero”
A

These are attributes of leadership

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1
Q

What is “the process by which a person influences others to understnd and agree about what needs to be done and how to do it, and the process of facilitating individual and collective efforts to accomplish shared objectives”?

A

This is leadership as defined by Gary Yukl

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2
Q

The position of fire officer confers authority, but does not make a person a leader. 2 things to keep in mind regarding bosses and leaders

A
  • bosses tell people to accomplish a task

- leaders make people want to achieve goals and objectives

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3
Q

Who can be effective only to the extent that others are willing to accept their leadership?

A

Leaders can only be effective to this extent.

a fire officer must be both a leader and a follower

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4
Q
  • autocratic
  • democratic
  • laissez faire

are 3 styles of what?

A

These are 3 styles of leadership

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5
Q

What style of leadership is the iron hand approach, and is used when the fire officer needs to maintain high personal control of the group?

A

Autocratic is the “iron hand” leadership approach

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6
Q

What leadership style is a consultive approach, used when planning a project, developing a daily work plan, or chow?

A

Democratic leadership is the “consultive approach”

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7
Q

What type of leadership style is used by specialized fire companies when faced with an unusual emergency situation?

A

Democratic approach used by specialized fire companies

execution of this type of plan often involves an autocratic command style

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8
Q

What leadership style is a free-rein style that is effective when working with experienced firefighters and when handling routine duties?

A

laissez-faire is the “free-rein” leadership style

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9
Q

What was one of the first published works on management of power?

A

Machiavelli’s THE PRINCE published in 1532

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10
Q

The capacity of one party to influence another party is the debate of…

A

authority vs. power

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11
Q

These 5 power types were derived from which 2 people?

  • legitimate power
  • reward power
  • expert power
  • referent power
  • coercive power
A

The 5 power types derived from French and Raven

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12
Q

Who divided French and Ravens power types into 2 categories?

  • Personal power
  • Positional power
A

Gary A. Yukl divided French and Ravens power types into 2 categories

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13
Q

Gary Yukl divided expert and referent power into what category?

A

Personal power

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14
Q

Gary Yukl divided legitimate, reward and coercive power into what power category?

A

Positional power

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15
Q

Gary Yukl added what 2 additional categories to his power theory?

A

Gary Yukl added informational power and ecological power to his power theory

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16
Q

Regarding leadership in routine situations,

  • being well prepared to perform in emergency situations
  • using participative forms of leadership
  • using discretion regarding when, how and by whom assignments are carried out

These efforts are the responsibility of whom?

A

These efforts are the responsibility of the fire officer

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17
Q

Regarding emergency scene leadership, who has direct leadership over his or her company and as the first-arrivivng may have additional incident command responsibilities

A

The fire officer has direct leadership responsibility as well as incident command responsibilities

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18
Q
  • Following SOPs
  • Developing a consistent approach to emergency activities
  • Maintaining the primary responsibility to firefighters under his/her command

Are things to consider by whom while assigning tasks?

A

The fire officer should consider these when assigning tasks

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19
Q

This effort allows the fire officer to make fewer decisions during emergencies

A

Pre-assigning allows the fire officer to make fewer decisions during emergencies

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20
Q

By making this effort at an emergency unnecessary efforts are reduced

A

Assigning on the scene reduces unnecessary efforts

21
Q

What type of leadership style is necessary when immediate action is required?

A

Autocratic leadership is necessary when immediate action is required

22
Q

After every incident, what is the review called that the fire officer SHOULD do?

A

Post incident review

23
Q

Upon arrival at an incident the first arriving officer describes the conditions to who?

A

The first responding fire officer to an incident describes the conditions to DISPATCH

24
Q

The content of this verbal reports must comply with departmental operating procedures

A

Initial radio report

25
Q

This verbal picture establishes the tonne for the icident

A

Initial radio report

26
Q
  • identification of the arriving company
  • brief description of the incident
  • brief description of action to take
  • declaration of the strategy to be followed
  • any obvious safety concerns
  • command identification and location
  • request or relief of services

These are elements of what?

A

These are elements of the initial radio report

27
Q

Providing leadership and direction to responding units as well as demonstrating the ability to control the situation are expected qualities of whom?

A

These are expected qualities of the first arriving officer

28
Q

These are unique challenges that who will face?

  • the fire station as a work location
  • competence vs. compliance
  • conditions vs convictions
A

The fire officer will face these unique conditions

29
Q

The fire officer must maintain order at the fire station because firefighters think of the station as a home away from home. Though this promotes bonding, what issues can arise?

A

Productivity problems can arise from firefighters considering the station a home away from home

30
Q
  • do not compromise the fire companies ability to respond to emergencies
  • do not jeopardize the publics trust in the fire department

are 2 general rules for what?

A

These are 2 general rules for nonemergency activities

31
Q

STIPES

  • safety
  • teamwork
  • integrity
  • professionalism
  • excellence
  • service
A

These are the values of the Tucson Fire Department

32
Q

SLOPEE

  • Social
  • Leagal
  • Operational readiness
  • Political
  • Economic
  • Ethical
A

This is the mission of the Tucson Fire Department

33
Q
  • recognizing individual differences (consistently apply what consistently works)
  • using goals
  • ensure goals are perceived as attainable
  • individualize rewards
  • check for system equality
  • use a recursive process
A

A key component of leading is to motivate and inspire

34
Q

This theory assumes behavior is a function of its consequences

A

Reinforcement Theory

35
Q
  • positive reinforcement
  • negative reinforcement
  • extinction
  • punishment
  • discipline

These are 5 what? and should be provided by whom?

A

These 5 reinforcers are used to motivate and should be provided by the fire officer

36
Q

This is a reward for behavior

A

Positive reinforcement

37
Q

This reinforcement is punishing the crew for always doing good

A

Negative reinforcement

38
Q

This reinforcement is behavior that you refuse to acknowledge

A

Extinction

39
Q

This reinforcement is the consequence of you behaved X so you get Y

A

Punishiment

40
Q

This type of reinforcement is done so as to get a different result

A

Discipline

41
Q

This theory on motivation breaks motivation into 2 parts

  • hygiene factors
  • motivation factors
A

Motivation-Hygiene Theory

42
Q

External factors within the Motivation-Hygiene theory are related to?

A

Hygiene factors=external factors

43
Q

Peoples desire for achievement within the Motivation Hygiene theory are related to?

A

Motivation factors = peoples desire for achievement

44
Q

Which theory has these factors?

  • relies on the competitiveness of people
  • the key to motivation is setting specific goals to improve performance
  • goals must be difficult but attainable
  • goals must be measureable
A

These are the factors of the Goal-Setting Theory

You want success not failure

45
Q

What type of theory is found in this description;

-employees evaluate outcomes they receive for their inputs and compare them with outcomes others receive for their inputs

A

This describes the equity theory

46
Q

Which theory is based on people acting in a manner they believe will lead to an outcome they value?

A

Expectancy theory

47
Q

According to the expectancy theory, who must address employees’:

  • belief that their effort will achieve a goal
  • belief that meeting the goal ill generate the reward
  • desire for the reward
A

The fire officer must address the employees’ expectancies

48
Q

Knowing that hierarchy gives you subordinates, who has administrative control and their “eye is on the bottom line”

A

Managers

49
Q

Knowing that hierarchy gives you subordinates, who innovates and inspires trust and their “eye is set on the horizon”

A

Leaders

50
Q

According to the Eller College of Business the 360 evaluation. A personal inventory consists of what 3 recurring elements?

A

Stop -what am i going to stop doing
Start -what am i going to start doing
Sustain -what am i going to sustain doing

what worked and can I continue doing that

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