Chapter13

Question 2

Management Information System

Answer 2

Meets the information need of managers in making daily decisions

Question 3

Systematic Thinking

Answer 3

approaches problems

Question 4

Intuitive Thinking

Answer 4

Approaches problems in a flexible and spontaneous fashion

Question 5

Strategic Opportunism

Answer 5

FOCUSES on long term objectives while being FLEXIBLE in dealing with short term problems

Question 6

Structured Problems

Answer 6

Are straightforward and clear with respect to information need

Question 7

Programmed decision

Answer 7

Applies a solution from past experience to a routine problem

Question 8

Unstructured Problems

Answer 8

Have ambuiguities and information deficiencies

Question 9

Nonprogrammed Decision

Answer 9

Applies a Specific solution crafted for a UNIQUE problem

Question 10

Crisis

Answer 10

An unexpected problem that can lead to disaster if not resolved quickly and appropriately

Question 11

Crisis Management

Answer 11

Preparation for the management of crisis that threaten an organization health and well being

Question 12

Certain Environment

Answer 12

Offers a complete information on possible action alternatives and their consequences

Question 13

Risk Environment

Answer 13

Lack complete information bur offeres probabilities of the likely outcome for possible action alternatives

Question 14

Uncertain Environment

Answer 14

Lack so much information that it is difficule to assign probabilities to the likely outcomes of alternatives

Question 15

5 steps decision making process

Answer 15

• Find and define the problem - Generate and evaluate alternative solutions - Make decision and conduct ethics double check- Implement the decision - Evaluate the results

Question 16

Clasical decision model

Answer 16

Describes decision making wih complete information

Question 17

Optimizing decision

Answer 17

Choosing the alternative giving the absolute best solution to a problem

Question 18

Bounede Rationality (Herbert Simon)

Answer 18

Discribes making decisions within the constraints of information and alternatives

Question 19

Behavioural Decision Model

Answer 19

Describes decision making with limited information and bounded rationality

Question 20

Satisficing Decision

Answer 20

Chooses the first satisfactory alternative that comes to one’s attention

Question 21

Lack-of-participation arror

Answer 21

The failure to involve in a decision the persons whose support is needed to implement it

Question 22

Information Technology

Answer 22

Helps us to acquire, store, and process information

Question 23

Information System

Answer 23

Use IT to collect, organize, and distribute data for use in decision making

Question 24

5 Cost Benefit Componants

Answer 24

• Cost - Benefits- Timeliness- Acceptability Ethical Soundness