CLIENTELE & AUDIENCES IN SOCIAL WORK Flashcards
Direct service provided by community service workers.
Case Work
3 Characteristics of clientele?
a. Working with Individual.
b. Working with Groups, Organization, Communities
c. Working with Communities
Aims to strengthen client’s own capacities to deal with problems & to cope effectively in their environment.
Case Worker
Disciplined activity in which needs of clients are assessed in full social & relational context of the person.
Case Work
Is man a biopsychosocial being? (True or False)
True
Human’s Biological, Social, and Psychological factors are intertwined and influences our well being.
Biopsychosocial
Difference in types of OBJECTIVES in Social Case Work and Counseling?
SCW - Main help is social service
Counseling - help is provided but no social service.
Difference in types of CLIENTS in Social Case Work and Counseling?
SCW - practices in agency
Counseling - no agency
Difference in types of PROBLEMS in Social Case Work and Counseling?
SCW - concrete service and oral discussion
Counseling - solely conversation and no material help is provided.
Difference in types of RELATIONSHIP in Social Case Work and Counseling?
SCW - client is studied and understood as a whole.
Counseling - concerned and deals in a specific type of problem at one time.
Difference in types of WORTH & DIGNITY OF THE INDIVIDUAL in Social Case Work and Counseling?
SCW - gives an emphasis on the activity.
Counseling - client is enabled to understand their problem.
Difference in types of COMMON PRINCIPLES in Social Case Work and Counseling?
SCW - emphasis is on client & types of service to be provided.
Counseling - laid on the problem, not on the person.
What are some possible clients for a Case Work?
- Children (abandoned, neglected, orphaned)
- Children (in conflict with law, street children)
- Out of school youth
- Socially disadvantaged women.
- Survivor of natural calamities/affected
- Solo Parents
- PWD, Elderly
- Indigenous People
- Internally Displaced Persons
Typology of Social Work Clients:
- Voluntary Clients (walk-in)
- Involuntary Clients (reached out)
- Client assisted by other person/group (referred)
Ethical Considerations in Case Work:
- Acceptance
- Non-Judgmental Attitude
- Self-determination
- Individualization
- Purposeful Expression of Feelings
- Controlled Emotional Involvement
- Confidentiality