Communication

Question 1

WHAT IS COMMUNICATION

Answer 1

It a two way processes whereby information is sent from one person through a channel to another in return of the feedback

Question 2

CATEGORIES OF COMMUNICATION

Answer 2

1] INTRAPERSONAL
• COMMUNICATION WITHIN ONE ,ONE ON ONE COMMUNICATION
2] INTERPERSONAL
• COMMUNICATION BETWEEN TWO PEOPLE
3] EXTRA PERSONAL COMMUNICATION
•COMMUNICATION BETWEEN AN OBJECT OR AN ANIMALS
EG.DOGS
4]MASS COMMUNICATION
•COMMUNICATION BETWEEN A GROUP OF PEOPLE

Question 3

FACTORS TO INFLUENCE COMMUNICATION

Answer 3

1]PERSONAL / PERSONALITY
●WHEN YOU TEND TO BE BOSSY OR COOPERATIVE ,FAIR OR UNFAIR ALL THIS WILL AFFECT HOW THE ADDRESSER RESPOND TO YOUR MASSAGE
2] FRAME OF REFERENCE
● IT REFERS TO THE LANGUAGE OR CULTURE DIFFERENCES BETWEEN THE LISTENER
3] EMTIONS
● IT REFERS TO HOW DO YOU HANDLE YOUR EMTIONS OR CONTROL THEM AROUND YOUR LISTENER
4] REASONSING
● IT REFERS TO HOW YOU CONVEY YOUR IDEAS AND HOW YOUR IDEAS SHOULDS NOT BE FORCED TO OTHERS

1 PERSONALITY
2 EMTIONS
3 FRAME OF REFERENCE
4 REASONSING

Question 4

Visual

Answer 4

Sights

Question 5

DIRECTIONS OF COMMUNICATION

Answer 5

1 👇 DOWNWARDS
● it refers to the top down level of communication made higher at a lower level
2 👆 UPWARDS
● bottom up communication made from a lower to a higher level
3 HORIZONTAL
● it whereby communication takes places among peers [ equals ]
4 DIAGONAL[ ARCOSS]
● IT whereby communication is between a higher level department and a lower level department
5 DIVERSE
● grapevine communication it goes in all directions irrespective of the level of Authority

1 DOWNWARDS communication
2 upwards communication
3 HORIZONTAL communication
4 DIAGONAL communication
5 diverse communication