Competencies Flashcards

1
Q

Adapting and responding to change:

A
  • Change positively
  • Modifies approach to new challenges
  • Open attitude/New ideas
  • Supports New plans/initiatives
  • Alter view - new information
  • Adapts style/behaviour
  • Relates to people
  • understands different cultures and how they interpret information
  • Accepts ambiguity
  • Works confidently when info unclear
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2
Q

Coping with pressures and setbacks:

A
  • Focused on work under pressure
  • Emotional display
  • Work life balance
  • Optimistic outlook
  • Everything will turn out well
  • Problems in perspective
  • Open and receptive to criticism, deals with it in a positive manner.
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3
Q

Working with people:

A
  • Understands what is important for another person
  • Recognises others limitations
  • Offers appropriate support
  • Attends to emotional concerns
  • Adapts behaviour
  • Works in harmony, co-operation and communication
  • Praises contributions of others
  • Shares information with others
  • Consults widely during decision making
  • Demonstrates patience
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4
Q

Creating and innovating:

A
  • New ideas
  • Fresh insights
  • Questions traditional methods to improve working practices/work performance
  • Discuss advantages and disadvantages
  • Describes benefits to organisations
    Demonstrates a liking for change
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5
Q

Adhering to principles and values:

A
  • Acts to clear ethics and values
  • Models high standards of behavior
  • Unbiased treatment of others
  • Draws on diverse backgrounds and knowledge of people
  • Creates equal opportunities for all
  • Treats all groups of people equally
  • Takes community demographics into account when making decisions
  • Works towards making the organisation more socially responsible
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6
Q

Diversity and inclusion:

A
  • Equality act 2010
  • Understands 9 protected characteristics
  • Seeks to understand different perspectives and cultures
  • Contributes to a climate of diversity
  • Sensitive to cultural norms
  • Learns from others who have a different perspective
  • Avoids and challenges stereotyping
  • Demonstrates unbiased treatment towards others
  • Understands importance of inclusive workforce
  • Promotes fairness and equality
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