Competencies Flashcards
1
Q
Adapting and responding to change:
A
- Change positively
- Modifies approach to new challenges
- Open attitude/New ideas
- Supports New plans/initiatives
- Alter view - new information
- Adapts style/behaviour
- Relates to people
- understands different cultures and how they interpret information
- Accepts ambiguity
- Works confidently when info unclear
2
Q
Coping with pressures and setbacks:
A
- Focused on work under pressure
- Emotional display
- Work life balance
- Optimistic outlook
- Everything will turn out well
- Problems in perspective
- Open and receptive to criticism, deals with it in a positive manner.
3
Q
Working with people:
A
- Understands what is important for another person
- Recognises others limitations
- Offers appropriate support
- Attends to emotional concerns
- Adapts behaviour
- Works in harmony, co-operation and communication
- Praises contributions of others
- Shares information with others
- Consults widely during decision making
- Demonstrates patience
4
Q
Creating and innovating:
A
- New ideas
- Fresh insights
- Questions traditional methods to improve working practices/work performance
- Discuss advantages and disadvantages
- Describes benefits to organisations
Demonstrates a liking for change
5
Q
Adhering to principles and values:
A
- Acts to clear ethics and values
- Models high standards of behavior
- Unbiased treatment of others
- Draws on diverse backgrounds and knowledge of people
- Creates equal opportunities for all
- Treats all groups of people equally
- Takes community demographics into account when making decisions
- Works towards making the organisation more socially responsible
6
Q
Diversity and inclusion:
A
- Equality act 2010
- Understands 9 protected characteristics
- Seeks to understand different perspectives and cultures
- Contributes to a climate of diversity
- Sensitive to cultural norms
- Learns from others who have a different perspective
- Avoids and challenges stereotyping
- Demonstrates unbiased treatment towards others
- Understands importance of inclusive workforce
- Promotes fairness and equality